Copies Direct

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Delivery Time

Delivery time refers to the time taken by the National Library to process the request. It does not include the time taken for the request to get to the Library or the time for the copy to get to you.

Services available:

For photocopies and most oral history transcripts

Normal service - normally 5 working days
Priority service - normally 3 working days

You will be contacted if there is a delay or the service you have requested is not available.

For photographs

Normal Service - From July 2006 processing time for orders from the Pictures Branch will take about 2-3 weeks for small orders (1or 2 items) and about 3-4 weeks for larger orders. Delivery time is not guaranteed. For more information please contact the Pictures Branch.

Priority Service - 3 working days. Priority orders may be placed for up to 5 items per client per day.

For microfilming requests

To be negotiated but can range from 2 to 6 weeks

For inter-library loan requests

Normal service - normally 10 working days
Priority service - normally 5 working days
Overseas service - delivery time not guaranteed

If you do not receive the copy or loan you ordered within the time frame you selected, please contact us.

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