This Help page applies to requests to order an item from another library for use at the National Library.
Enter here the title of the item which you want to borrow.
This field is mandatory.
Enter here the name of the author who wrote the item you request.
If you are unable to find the name of the author you can leave this field blank.
Enter here the name of the publisher if known.
If you are unable to find the name of the publisher you can leave this field blank.
Enter here place of publication.
If you are unable to find the place of publication you can leave this field blank.
Enter here date of publication.
If you are unable to find the date of publication you can leave this field blank.
Enter here identifying information, for example:
Number and date of conference proceedings
If the field is not applicable to your request, leave it blank.
Enter here any other information such as ISBN or ISSN if known or any other special requirements you may have.
Delivery time refers to the time taken by the National Library to process the request.
Services available:
You will be contacted if there is a delay, extra charges or the service is not available. If you do not receive the loan within the time frame you selected, please ring the toll free number 1800 235 627 if you are outside the Library building or extension 1811 if you are inside the building.
This field shows what you may be charged based on your selections.
For Normal Service (10 working days), the charge will be $13.20.
For Priority Service (5 working days), the charge will be $26.40.
For Overseas Service (delivery time not guaranteed), the charge will be $26.40.
These charges will only apply if the National Library of Australia is successful in locating a loan for you
You must check the box saying that you agree to abide by the conditions below before your order can be submitted.
Enter your Reader Barcode (User ID), which is on your reader card, and tick Petherick Reader box if you are a Petherick Reader. Please make sure the Reader Barcode provided is accurate
Enter your given name in this field. Please note this field is mandatory.
Enter your family name in this field. Please note this field is mandatory.
Enter the name of the organisation that you request for in this field. If the field is not applicable to your request, leave it blank.
Enter your address in the fields provided. Please note this field is mandatory.
Enter the Suburb or Town in which you currently live. Please note this field is mandatory.
Select the Country in which you currently live from the list. Please note this field is mandatory.
Select the State or Territory you currently live in if you are from Australia otherwise enter the State, Province or Territory in this field. Please note this field is mandatory for Australian users.
Enter the post code of your current address. Please note this field is mandatory.
Enter the phone number you would prefer to be used to contact you.
Enter the alternative phone number to be used to contact you.
Enter the fax number you would prefer to be to be used to contact you.
Enter your contact email address. Please note this field is mandatory. If you do not have email access and have specified postal delivery or collect from the National Library as delivery options, enter n/a in this field. If you have more than one email address, please enter the alternative email address in the 'Additional Information' field.
This field is for National Library of Australia staff use only.
Tick Official box if you request the item for official use.
Select your payment method.
This option enables you to pay online. Please note that you will not be charged until the loan you have requested is arrived. Please make sure the card details provided are current and accurate.
Security is an important aspect of this service. All the details on your request are encrypted via the National Libraries Secure Server and you will note only the last 4 digits are displayed on the confirmation screen.
To make a payment by cheque or money order (purchased through Australia Post) you need to submit the order, print out the confirmation form on the screen, attach your cheque or money order to the form and hand to Reading Room staff or post to the National Library of Australia at the following address:
Document Supply Service
National Library of Australia
Canberra ACT 2600
Australia
Select the type of credit card you are using to make the payment. This field is mandatory if credit card is selected as payment method.
American Express has introduced a 4 digit security code in an attempt to decrease credit card fraud. In order for the National Library of Australia to process your payment, you must provide the Library with the security code printed on the top right corner of your American Express card.
Enter the credit card number without leaving spaces or using dashes to separate each group of 4 digits. This field is mandatory if credit card is selected as payment method.
Enter the credit card holder's full name in this field. This field is mandatory if credit card is selected as payment method.
Select the expiry date on the credit card. This field is mandatory if credit card is selected as payment method.
You will not be charged if we cannot supply as requested.
This field will reflect the total amount based on delivery time only.
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