This Help page applies to articles, book chapters and whole books.
Enter here the title of the journal, book, newspaper or conference proceedings that contains the individual item you require.
Examples:
Journal: Medical Journal of
Australia
Book: Seven Little Australians
Newspaper: The Age
(Melbourne)
Conference Proceedings: 10th Annual Wills and Probate
Conference.
This field is mandatory.
Enter here the name of the author who wrote the item you request.
If you are unable to find the name of the author you can leave this field blank.
Enter here identifying information, for example:
Volume and issue of the journal or newspaper when requesting
a copy of an article
Chapter number or title when you request a copy
of a chapter from a book
Date the item was created or published when
you request a copy of a book chapter, journal, newspaper article, conference
proceeding etc.
If the field is not applicable to your request, leave it blank.
Enter here the title of the article, chapter or section of a work. Check that you have added the full title of the journal, newspaper or conference etc. in the Title field.
Example of item required:
"Surgical treatment
for Parkinson's disease" for an article when Medical Journal of
Australia has been entered in the title field on the form.
If the field is not applicable to your request, leave it blank.
Enter page numbers to be copied where appropriate. You will be charged $13.20 for every 50 consecutive pages or part thereof from a single item.
If the copy you requested is more than 50 consecutive pages from a single item select the maximum amount you are willing to pay.
If the field is not applicable to your request, leave it blank.
Call number is used to locate the item on the shelf. It is found in the Call number field of the bibliographic record in the catalogue of the National Library of Australia. If you have ordered a photocopy from the Catalogue the call number field will have the correct informtion.
If you do not know the call number of the item you are requesting, leave it blank
Enter here any other information such as ISBN or ISSN if known or any other special requirements you may have.
Select the type of copy that you need.
Then select Next to continue the order.
The copy you request will be scanned and posted to the National Library of Australia's web site in PDF format. We will send you an email when it is ready, with a link and password to the web site to allow you to pick up the copy.
Alternatively the copy you request can be printed and sent by post or picked up from the National Library of Australia provided you specifically indicate this in the special requirements section of the form.
Digital Print A4 - an A4 photograph of the item will be sent to your postal address or can be collected from the National Library of Australia.
Digital Print A5 - an A5 photograph of the item will be sent to your postal address or can be collected from the National Library of Australia.
Electronic Copy TIFF (300 dpi or higher) - a digital copy of the item requested will be copied onto a CD and sent to your postal address or can be collected from the National Library of Australia.
Electronic Copy JPEG (300 dpi or higher) - a digital copy of the item requested will be copied onto a CD and sent to your postal address, emailed to you or can be collected from the National Library of Australia.
Select TIFF format when requesting an electronic copy of a map to take advantage of the high resolution. Tiff images will only be sent to you on CD, due to the file size they will not be emailed. Note: Tiff format is more stable than JPEG; JPEG may lose some detail each time you use it.
Enter here the number of copies you require of the photograph.
Delivery time refers to the time taken by the National Library to process the request. It does not include the time taken for the request to get to the Library or the time for the copy to get to you.
Services available:
Normal Service - normally 10 to 15 working days
Select the priority option if you require the priority service - 3 working days at TRIPLE the normal charge.
We accept only a maximum of five priority items per day. The 3 days are calculated from the time of receipt of the correctly completed order form to the time the photographs are ready for collection or to be posted.
You will be contacted if there is a delay or the service is not available. Please ring the toll free number 1800 235 627 if you do not receive the copy within the time frame you selected.
This field shows what you may be charged based on your selections.
If you have selected "Obtain a copy from another library", the charge will be A$26.40. However this charge will not be reflected in the total price field on this form. Please see the section Obtain a Copy From Another Library for further details.
These charges will only apply if the National Library of Australia is successful in locating a copy for you
Select the maximum amount you are willing to pay for a photocopy/scan. You will be charged A$13.20 for every 50 consecutive pages or part thereof from a single item or one map sheet, however if the copy you requested is more than 50 consecutive pages from a single item please use this field to indicate the amount you are willing to pay. We will contact you if the amount listed does not cover the cost of photocopying.
Select this option to order a photocopy/scan where the book chapter, journal or newspaper article you have requested is not available from the collections of the National Library of Australia. We will contact other libraries both within Australia and overseas to obtain a copy of the material you request. Therefore the National Library of Australia does not guarantee a delivery time for this service.
Please note:
Alternatively, you may like to contact Information Services of the National Library of Australia (infoserv@nla.gov.au) for a holding location and obtain a copy directly from the library/organisation.
Selecting this option will not change the total price shown on the screen
Enter here any special requirement you may have for example Send this material via post. Note Copies are supplied in PDF format for pickup from our website.
Enter here any special requirement you may have. Examples: asking for the caption text to be sent with the images requested or a request for a part of an image e.g. the Rocks in a whole panorama of Sydney or a request for a black and white image of the colour original.
Select the appropriate option:
Select this option if your intended use of the requested item is for study and research purposes. Australian Copyright Act allows the copying of a reasonable portion of an item in copyright . A reasonable portion is usually defined as:
Please note that if you request a copy of a picture, manuscript item or an oral history transcript, the reasonable portion allowance may not apply and written permission from the copyright owner may be required. We will advise you when we receive your request if permission is required.
Select this option if your intended use of the requested item is for publishing, copying, quoting, broadcasting, performing or displaying. Under these circumstances please send written permission from the copyright owner with a copy of the request to the address listed on the Acknowledgement.
Select this option if you are unsure which of the other two options you should select. Include details of your intended purpose. We will advise you on the receipt of your request whether we can copy the material or you will need copyright permission.
Information on Copyright can be found at Copyright Information or specific help at copyright in pictures; copyright in music; copyright in maps and copyright in oral history.
If you have any further questions in relation to copyright, please contact Information Services of the National Library or the appropriate special collection; Manuscripts, Pictures, Maps or Oral History.
Oral History, Manuscripts and other special collections: Access restrictions may have been set to protect privacy, or secret or sacred Indigenous content.
There are two circumstances where you may need permission from the copyright or permission owner.
Firstly, if the item you request is in copyright, according to the Australian Copyright Act 1968, you must obtain permission from the copyright owner(s) if the copy you request is for publishing, copying, quoting, broadcasting, performing or displaying. The copyright owner could be the publisher, author, donor, composer, interviewee, painter, photographer, etc. of the work. Please send a copy of the copyright owner's permission with the order.
Secondly, in addition to copyright some published and unpublished material in the collection may have access restrictions. We will advise you on the receipt of your request if permission must first be obtained before a copy can be supplied.
For example:
Oral history collection - Copyright varies and may
be held by the National Library; may be shared with the interviewee/performer
or retained by the collector or commissioning body. Copyright owners set access
conditions for research and public use of the material, and sometimes their
permission is required.
Additional information on Copyright can be found on the Copyright Information page.
If you are not sure whether or not an item is in copyright, or you have any questions in relation to obtaining permission, please contact Information Services of the National Library or the appropriate special collection for help;Manuscripts, Pictures, Maps or Oral History..
Enter your given name in this field. Please note this field is mandatory.
Enter your family name in this field. Please note this field is mandatory.
Enter the name of the organisation that you request for in this field. If the field is not applicable to your request, leave it blank.
Enter your address in the fields provided. Please note this field is mandatory.
Enter the Suburb or Town in which you currently live. Please note this field is mandatory.
Select the Country in which you currently live from the list.
Select the State or Territory you currently live in if you are from Australia otherwise enter the State, Province or Territory in this field. Please note this field is mandatory for Australian users.
Enter the post code of your current address. Please note this field is mandatory.
Enter the phone number you would prefer to be used to contact you.
Enter the alternative phone number to be used to contact.
Enter the fax number you would prefer to be to be used to contact you.
Enter your contact email address. Please note this field is mandatory. If you do not have email access and have specified postal delivery or collect from the National Library as delivery options enter n/a in this field.
Select your payment method.
This option enables you to pay online. Please note that you will not be charged until the copy you have requested is sent to you. Please make sure the card details provided are current and accurate.
Security is an important aspect of this service. All the details on your request are encrypted via the National Libraries Secure Server and you will note only the last 4 digits are displayed on the confirmation screen.
To make a payment by cheque or money order you need to submit the order, print out the confirmation form on the screen, attach your cheque to the form and post to the National Library of Australia at the following address:
Document Supply Service
National Library of Australia
Canberra ACT 2600
Australia
To make a payment by money order (purchased through Australia Post) you need to submit the order, print out the confirmation form on the screen, attach your money order to the form and post to the National Library of Australia to the address above.
Please note: If you are from overseas, cheques must be drawn on an Australian bank and in Australian dollars.
NOTE: We will not process your request until we receive the cheque or money order.
Select the type of credit card you are using to make the payment.
American Express has introduced a 4 digit security code in an attempt to decrease credit card fraud. In order for the National Library of Australia to process your payment, you must provide the Library with the security code printed on the top right corner of your American Express card.
Enter the credit card number without leaving spaces or using dashes to separate each group of 4 digits.
Enter the credit card holder's full name in this field.
Select the expiry date on the credit card. This field is mandatory.
You will not be charged if we cannot supply as requested.
This field will reflect the total amount based on delivery time only.
It will not reflect the maximum amount you are prepared to pay if your request exceeds the 50 consecutive pages or more than one CD covered by the base charge.
If you have selected "Obtain a copy from another library", the charge will be A$26.40. This charge will also not be reflected in this field.
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