Annual Report - Glossary

Balanced ScorecardA strategic management tool
gigabyte1,000 megabytes of data storage capacity
Libraries AustraliaA service providing information about items held by Australian libraries, used by Australian libraries for automated cataloguing
and inter-lending; see
logarithmic scalingA scale of measurement in which equal distances on the scale represent equal ratios of increase (for example, with logarithmic scale to the base of 10, the numbers 10, 100 and 1,000 are shown separately by equal distances on the graph)
outcomesThe results, impacts or consequences of actions by the Australian Government on the Australian community
Australia’s Web Archive
A web archive established by the Library in 1996; see pandora.
performanceThe proficiency of an agency or authority in acquiring resources economically and using those resources efficiently and effectively in achieving planned outcomes
performance targetsQuantifiable performance levels or changes in level to be attained by a specific date
petabyte1,000 terabytes
qualityRelates to the characteristics by which customers or stakeholders judge an organisation, product or service
reference serviceServices provided by the Library that assist users to understand and navigate the information environment to pursue independent self-directed research
Reimagining LibrariesAn initiative of National and State Libraries Australasia, in which the Library is working with the state and territory libraries and the National Library of New Zealand to transform its library services to better meet user needs in the digital age
terabyte1,000 gigabytes of data storage capacity
TroveA national discovery service implemented by the Library in November 2009, providing a single point of access to a wide range of traditional and digital content from Australian collections and global information sources