Visitor reach

Onsite visitors to Library events, learning and school education programs and the Bookshop.

  • 1% remote
  • 4% outer regional
  • 11% inner regional
  • 83% major cities
  • 1% undeclared

Based on postcodes voluntarily supplied and grouped by Australian Bureau of Statistics Remoteness Area Codes.

Research and information inquiries reach

Online research and information inquiries received via the Library’s ‘Ask a Librarian’ service and Trove.

  • 1% remote
  • 6% outer regional
  • 14% inner regional
  • 58% major cities
  • 21% undeclared

Based on postcodes voluntarily supplied and grouped by Australian Bureau of Statistics Remoteness Area Codes.

Visitors

  • 1,175,564 onsite and offsite visitors 
  • 249,000 visitors to our reading rooms
  • 132,800 visitors to our exhibition galleries
  • 24,694 visitors to events 
  • 6,699 school students

Trove

  • 20.88m visits
  • 501.03m Australian and online resources available 
  • 21.75m newspaper pages freely available online 
  • 199m lines of text corrected
  • 57,000 average daily visit

Collection

  • 256 shelf kms housing the collections
  • 188,213 new collection items
  • 2.5 new shelf kilometres

Digital

  • 4.8 petabytes of digital storage
  • 194,997 eresources accessed
  • 38,700 new items in digital format
  • 27.8m visits to the website

Community outreach

  • 98 public events
  • 996 volunteer tours
  • 195 organised school programs
  • 34 learning programs

Social media

  • Facebook followers 30,141
  • Twitter followers 46,791
  • Instagram followers 3,935
  • Blog posts 485

Services

  • 100% of service standards for collection deliveries, 
  • IT availability and reference inquiries met
  • 96% of collection storage standards met 
  • 95% of national collection processing met 
  • 98% of collaborative services standards and timeframes met

Partnerships

  • 8 agreements with international organisations
  • 50 events held in collaboration with community groups, publishers and other organisations
  • 1,550 partnerships with historical societies, libraries, archives, museums, universities and research organisations