Document Supply Service
See also: ILRS Code
Service Levels
Service Level |
Maximum turnaround time |
| Express | 2 hours Material or a negative response is sent within 2 hours of receiving the request. (Loans only applicable to ACT libraries) |
Rush |
24 hours Material or negative response is sent within 24 hours of receiving the request |
Core |
4 working days Material or negative response is sent within 4 working days. |
