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Mary E. Jackson Senior Program Officer for Access
Services, Association of Research Libraries, USA
Mary E. Jackson is the Senior
Program Officer for Access Services for the Association of Research Libraries
(ARL) in Washington, DC. In that position she serves as Project Manager for the
Scholars Portal Project. Mary serves as Principal Investigator for the 2002
Assessing ILL/DD Services Study and coordinated the 1997 ARL Interlibrary Loan
and Document Delivery Performance Measures Study.
Mary is an internationally
recognized authority on interlibrary loan, document delivery, and resource
sharing issues. She has written extensively on these topics; is regularly
called upon as a consultant to libraries, consortia, and networks; and had
given presentations and workshops in the U.S., Canada, and over 15 other
countries. She is a member of IFLAs Governing Board and Professional
Committee and chairs the IFLA Standing Committee on Document Delivery and
Interlending. She serves on the Editorial Board of Interlending and Document
Supply. Her major publications include Interlibrary Loan and Resource
Sharing Products: An Overview of Current Features and Functionality,
Measuring the Performance of Interlibrary Loan Operations in North American
Research and College Libraries, and Uses of Document Delivery
Services.
Prior to her affiliation with ARL,
Mary managed the Interlibrary Loan Department and served in other positions at
the University of Pennsylvania Libraries in Philadelphia, Pennsylvania. Mary
was awarded a BA degree from Carroll College in Waukesha, Wisconsin and a MLS
from Drexel University in Philadelphia, Pennsylvania, USA. |
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