8th Interlending and Document Supply International Conference, Canberra Australia 28-31 October 2003
 



Mary E. Jackson
Senior Program Officer for Access Services, Association of Research Libraries, USA

Mary E. Jackson is the Senior Program Officer for Access Services for the Association of Research Libraries (ARL) in Washington, DC. In that position she serves as Project Manager for the Scholars Portal Project. Mary serves as Principal Investigator for the 2002 Assessing ILL/DD Services Study and coordinated the 1997 ARL Interlibrary Loan and Document Delivery Performance Measures Study.

Mary is an internationally recognized authority on interlibrary loan, document delivery, and resource sharing issues. She has written extensively on these topics; is regularly called upon as a consultant to libraries, consortia, and networks; and had given presentations and workshops in the U.S., Canada, and over 15 other countries. She is a member of IFLA’s Governing Board and Professional Committee and chairs the IFLA Standing Committee on Document Delivery and Interlending. She serves on the Editorial Board of Interlending and Document Supply. Her major publications include Interlibrary Loan and Resource Sharing Products: An Overview of Current Features and Functionality, Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries, and Uses of Document Delivery Services.

Prior to her affiliation with ARL, Mary managed the Interlibrary Loan Department and served in other positions at the University of Pennsylvania Libraries in Philadelphia, Pennsylvania. Mary was awarded a BA degree from Carroll College in Waukesha, Wisconsin and a MLS from Drexel University in Philadelphia, Pennsylvania, USA.

 

 

 
  National Library of Australia Australian Library and Information Association International Federation of Library Associations and Institutions