Please consider this information before and during your visit.
Maximise your time at the Library by planning your day. Consider the desired outcome for your school group, and which combination of booked services, individual experiences and resources will best cater to your needs.
Our Bookings Officer is ready to help arrange your visit to the Library but our switchboard is often busy. Contacting our Booking Officer via email firstname.lastname@example.org or fax 02 6273 4493 is usually quicker and more effective.
For your convenience we have provided a downloadable education booking request form with required information fields. Please email or fax this request to our Bookings Officer. Education program booking request form
When contacting the Library about making a booking please have ready and provide the following information:
1. School/TAFE/university: Name of organisation and contact details, including physical address, postal address, telephone number and fax number
2. Department: Name of the course of study and subject areas of group visiting
3. Teacher/Lecturer : Name and title of teacher/ lecturer, email address and telephone numbers
4. Program required: Name of tour, presentation, study day, or workshop required for the group (see education tours and programs)
5. Dates, time of day: Please nominate three dates, and time of day,, in order of preference. We will do our utmost to ensure that your first preference is booked, where possible
6. Transport: Specify how your group will arrive at the Library. If travelling by coach please provide the name and contact details of the coach company.
7. Student year level: Please specify the academic year of your students
8. Number of students: Please specify if any members of your group have special needs, such as requiring access to ramp or use of a wheelchair.
Once the details of your group booking have been finalised you will receive a confirmation by email within two working days, and invoiced for fee-paying programs after your visit. Please check all details are correct and contact the Bookings Office immediately to amend the details if necessary on (02) 6262 1271. It is your responsibility to inform the Bookings Office about changes in numbers of students a minimum of one week prior to your visit.
Most Library education programs have a cost of $2 per student during business hours, and $3 per student for night programs. Details for each program can be found here. You will be invoiced within 5 working days of your visit for the total number of students listed on your final confirmation. If more students than are booked attend on the day you will be invoiced for this amount.
Please make cheques payable to: Education, Public Programs, National Library of Australia, Parkes Place, CANBERRA 2600. Bankcard, Mastercard, Visa and Amex are accepted, however the Library cannot direct debit for enrolment in educational events.
Booking cancellations and amendments
Admendments or cancellations must be received by email one week prior to the scheduled booking. Schools will be invoiced for cancellations of less than 24 hours notice, or failutre to attend without cancellation.
Please note The Library does not take tentative bookings for group tours and presentations. Bookings for facilitated tours and programs will only be accepted in writing via fax or mail. A minimum of two weeks notice is required for a facillitated program, including presentations from education, collection or exhibition curatorial staff, or from reference librarians. The Bookings Officer will not send confirmation for self-guided visits to the Library’s exhibition galleries. If your desired group tour or program is unavailable, the Bookings Officer will notify you as soon as possible. Enquiries for all group excursions should be directed to the Bookings Officer on (02) 6262 1271 or email@example.com
It is strongly advised that you abide by the student/ teacher ratio in order to maximise your group's educational outcomes, OH &S and risk management requirements, and in respect of other visitors to the Library.
Years K-6 and home schoolers: 1 teacher/ 8 students
Years 7-12: 1 teacher/ 15 students
Tertiary: 1 tutor/ 30 students
No responsibility is taken by the Library for the loss of valuable items or bags. Aim to arrive 5 minutes early for serviced group tours and presentations. On your arrival:
1. Travel as lightly as possible and leave student bags on the coach if possible.
2. Check in with a Visitor Services Officer at the Foyer Information Desk to advise of your arrival.
3. Place bags or water bottles in storage trolleys or at the Cloakroom, located in the Library Foyer, as directed by Visitor Services Officer.
4. Wait with your school group outside the Library ’s front entrance to meet your Education Officer or Gallery Guide. Please do not wait in the Library Foyer.
5. Facilities for students with a disability are available. Please ask Visitor Services Officers at the Information Desk staff for further information.
Please note: Student behaviour, safety and security are a teacher's responsibility. Groups must be supervised and accompanied by a teacher at all times. Turn off mobile phones in advance of your tour commencing, and during any time spent in the Reading Rooms and Gallery. Touching Library displays is not permitted. Touching movable machinery such as compactus shelves, scanners or automatic trolleys on Library building tours is not permitted. Ballpoint and felt-tip pens are not permitted in the Library’s exhibition space. A pencil is preferred. Photography of the Library’s non-public spaces, members of the public, and permanent collection items, is not permitted. Photography, specifically of your students in the Library’s public spaces is permitted only without a flash or tripod. Eating, drinking or chewing during school tours and presentations is not permitted.
For the Library's street address and parking details
Toilets are located next to the Cloakroom on the Ground Floor and adjacent to the Theatre on Lower Ground One.
The Library has limited undercover areas for large groups of students. Parking is not undercover. In case of wet weather, please have an alternative location planned for meal breaks,, and wet weather gear for staff and students.
Bags and storage
The Library has limited storage facilities for bags. Groups are advised to bring no bags or the minimum amount of bags necessary. K-6 teachers are advised to bring essential equipment only and student lunches for your class in one excursion bag or tub. Secondary students may require a writing pad or sketchpad.
The Library has no internal spaces for students and teachers to eat morning tea or lunch, however the lawns outside the Library, as well as Reconciliation Place nearby, are strongly recommended for these eating breaks.
For information on access to ramps, wheelchairs, as well as for individuals who are blind or vision impaired, or deaf or hearing impaired.
Disabled parking spaces available at the front of the Library. Two lifts service all levels of the Library building. Two wheelchairs are available by contacting the Visitor Services Officer at the Foyer Information Desk.