Transition to VDX hosted LADD system

Dear Colleagues

The National Library of Australia will be transitioning from a locally installed to a hosted environment for the VDX system for Libraries Australia Document Delivery (LADD) service between 8 October and 13 October 2015. The primary driver for the transition is to secure the most efficient and effective use of the VDX software to support LADD business continuity.

The Libraries Australia Document Delivery (LADD) service will be unavailable from 5.00 pm Thursday 8 October to 8.00 am on Tuesday 13 October (AEDT) during the time of implementation. Enhanced Requesting via Libraries Australia Search will also be unavailable during this period.

Thank you to everyone that has participated and provided feedback into this project. During the transition, Libraries Australia has taken the opportunity to implement a number of improvements to the look and feel of the service, as well as some additional functionality. These changes include:

• A branding change to consistently align the service with the other Libraries Australia services for the production and training environments.
• Updated and revised reports, as well as greater use of the Work Queue searches for reporting.
• Additional functionality

o Lock – allows libraries with multiple branch locations to ‘lock’ a request to indicate it has been claimed or being worked on.
o Amazon Price Check - allows libraries to set a default amazon price for an item. If the requested item is available on amazon for less than the default amount for a Core Loan Request then a message will be generated to alert the user to consider whether or not to go ahead and submit the request or purchase the item.
o Amazon Published Date Check - allows libraries to set a default date published for an item. If the requested item is available on amazon with a published date which meets the set default, a message will be generated to alert the user to consider whether or not to go ahead and submit the request or purchase the item.
o Bureau – enables libraries with multiple branch locations to view, allocate and lock requests for other locations within their ‘bureau’ (group of branch libraries).
o DocFetch - enables users to enter a patron name and patron email into a request and if the request is supplied via DocStore, the patron will receive an automatic DocFetch email notification when the item has been delivered electronically and is available for them to access.

• Improved dataset of training transaction examples in the Training database.

The implementation of a hosted VDX system will bring immediate improvements to the LADD service at no additional cost. These include:

• An automatic upgrade to the latest version of VDX 7.3,
• Integrating LADD libraries that are WorldShare ILL (WSILL) into LADD/ VDX,
• Implementing an alternate ‘auto authorised’ rota population for LADD libraries, and
• In the longer term, access to the British Library Document Supply Centre from within LADD.

We will endeavour to make this transition as seamless as possible. In doing this, the Libraries Australia Help Desk services points remain the same, the Libraries Australia Trainers remain the same, interoperability between VDX and ISO ILL remain the same, and the current configuration of the VDX system will be carried over.

The Libraries Australia Document Delivery User Manual has been updated and is available on the Libraries Australia website at http://www.nla.gov.au/librariesaustralia/training-support/manuals-guides/. More information about the changes will be provided in the next week leading up to the release.

If you have any questions about the transition to a hosted VDX environment for LADD, please contact the Libraries Australia Help Desk on 1800 026 155 or http://www.nla.gov.au/librariesaustralia/contact/
Regards
Mel Hunt

Libraries Australia Member Services | National Library of Australia
1800 026 155 | Ask a question

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