Author Archives: Mel Hunt

New Libraries Australia Search – implemented changes update

Dear Colleagues A release was implemented this morning to resolve the following issues with new Libraries Australia Search: * The header and footer of the Add Record and Edit Holdings screens are now displaying correctly * Access to the external database CISTI more…

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Stage 2 of the Libraries Australia Search release – update

Dear Colleagues The second stage of the release of the new Libraries Australia Search has been implemented and this is now operational. This stage of the release included the production release of: * the new LA Search user Interface * an update more…

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Libraries Australia Search Redevelopment Update

Redevelopment of the Libraries Australia Search Service is now nearing completion. Since you saw the Alpha 0.2 version, the remaining functionality has been added to the user interface, modifications made to the Record Export Service and Products systems to integrate more…

Posted in Project Blog, Search Redevelopment Project | Comments closed

LADD training database unavailability 13 May

The LADD training database will be unavailable on Tuesday 13 May 2014 due to routine maintenance. It is anticipated that the LADD training database will be available again on Wednesday 14 May. Kind regards Mel Mel Hunt | Libraries Australia more…

Posted in Help Desk news, System notifications | Comments closed

Libraries Australia Help Desk Opening Hours over Easter

The Libraries Australia Help Desk will be closed from Friday 18th April and will reopen on Tuesday 22nd April. We wish everyone a safe and happy Easter break. Kind regards Mel Mel Hunt | Libraries Australia Member Services | National more…

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Recovery of ISO messages on the LADD gateway

We are pleased to advise you that  through working with system vendors, we have completed the process of identifying the ISO messages that were affected by a gateway glitch between 17th and 24thMarch and the appropriate actions have been taken more…

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Recovery of ISO messages not being processed by the LADD gateway

We would like to advise you that after the LADD gateway issue was rectified yesterday afternoon, our LADD team immediately commenced working with some libraries and system vendors on recovering the ISO messages that were not processed by the gateway more…

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LADD service is resumed

The LADD service is resumed after successfully applying a new patch to fix an issue related to the LADD gateway. Thank you for your cooperation. Please contact the Libraries Australia Helpdesk if you experience any problems with your ILL requests. more…

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Interruption of LADD services to apply software fix – 1.00pm to 1.30pm today (24 March 2014)

Please be advised that LADD will be temporarily unavailable from 1pm AEST today for applying a new patch to fix an issue related to the LADD gateway. It is estimated that the process will take approximately half an hour. You more…

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Problem with upload of RIS files

We have noticed an error is currently occurring when uploading files to the Record Import Service (RIS) from the Libraries Australia Administration web interface. When attempting to do so, this error always occurs: The file you chose was too large more…

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