Author Archives: Mel Hunt

Update re Disruption to Libraries Australia Record Export Service

The recent disruption to Libraries Australia Record Export Services (RES) files has been resolved. Missing records exported between 1600 on the 19th October to 1600 on the 20th October will be available in your next scheduled download file. Please contact more...

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Disruption to Libraries Australia Record Export Service

We are experiencing some technical difficulties with the Libraries Australia Record Export Service with no files available since late yesterday. We are working to rectify the problem and will advise as soon as the files are available. We apologise for more...

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VDX hosted LADD system now available

The National Library of Australia has successfully transitioned from a locally installed to a hosted environment for the VDX system for Libraries Australia Document Delivery (LADD) service. A hosted system environment will enhance and improve the service through improved system more...

Posted in Document Delivery service | Comments closed

Transition to VDX hosted LADD system

Dear Colleagues The National Library of Australia will be transitioning from a locally installed to a hosted environment for the VDX system for Libraries Australia Document Delivery (LADD) service between 8 October and 13 October 2015. The primary driver for more...

Posted in Document Delivery service, Help Desk news | Comments closed

Libraries Australia Helpdesk closed for Public Holidays

The Libraries Australia Helpdesk will be closed for the Family and Community Day public holiday (ACT only) on Monday the 28th September 2015, and the Labour Day public holiday on Monday 5th October 2015. Kind regards Mel Hunt Libraries Australia more...

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Annual Archiving of LADD Requests

Dear Colleagues The annual archiving of completed and un-actioned LADD requests will take place on 21 September 2015. All requests that have not been actioned prior to 1 January 2014 will be archived. Libraries with ISO systems are asked not more...

Posted in Document Delivery service, System notifications | Comments closed

Further advice re disruption to Libraries Australia Record Export Service

Dear Colleagues Most Libraries Australia Record Export Services (RES) files have been restored. There are a small number of files still missing, we are continuing to attempt to restore these. If we are unable to restore them we will be more...

Posted in Search service, System notifications | Comments closed

Disruption to Libraries Australia Record Export Service

Dear Colleagues We are experiencing some technical difficulties with the Libraries Australia Record Export Service. When trying to download recent files a message will appear “File is no longer available” this affects all files from 10.30 this morning and prior. more...

Posted in Search service, System notifications | Comments closed

New Authorities databases and changes to RLUK database

Dear Colleagues Libraries Australia would like to inform you of some changes to the external databases available through Libraries Australia. New Authorities databases Libraries Australia is pleased to announce that access to the Library of Congress Subject Headings (LCSH) and more...

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Register of known issues (ANBD)

Dear Colleagues, Following some probing questions and excellent feedback from the South Australian User group last year, the Libraries Australia team have collated a Register of Known Issues relating to CBS – the database that underpins many Libraries Australia services more...

Posted in Cataloguing service | Comments closed