Did you know you do not need to suspend your library over public holidays? The LADD system automatically suspends operation on the standard public holidays and localised state holidays. It automatically takes into account the days allotted for requests such more…
Category Archives: Document Delivery service
Increase to Interlibrary Loan and Document Delivery Charges by the National Library of Australia
Increase to Interlibrary Loan and Document Delivery Charges by the National Library of Australia Following recent budget decisions, the National Library has reviewed its interlibrary loan and document delivery charges, which have not increased since the introduction of GST in more…
Suspensions and public holidays in LADD
Did you know you do not need to suspend your library over public holidays? The LADD system automatically suspends operation on the standard public holidays and localised State holidays. It automatically takes into account the days allotted for requests such more…
Infotrieve available for receiving requests in LADD
Infotrieve Australia is once again available for normal ILL activities after the successful completion of testing with their CSCM ISO compliant ILL system. An outstanding issue still exists where a system generated Answer Will Supply action is not processing through more…
ISO Inter-library loan survey
To gain a better understanding of the environment in which libraries use ISO ILL compliant interlibrary loan systems, we are asking you to complete this short (5-10 min) survey on the reasons for your organisation’s uptake of an ISO ILL more…
ISO ILL Numbers & TGQs in LADD
When a request is sent to a LADD library from an ISO ILL site, the only number that appears is the ISO ILL location’s request number, which displays within the LADD web interface as Our Number (ILL No). Our number/their more…
Etiquette for Inter-library loan & document delivery activity
Thank you to all the libraries that have recently updated their ILRS/ALG pages. These pages are used on a daily basis for assisting with library contact details and information about conditions of supply, renewal policies and so on. Even if more…
WA libraries – please tell us your training needs
We are currently investigating training options for Western Australian member libraries. Training is an important way to keep your skills up to date (especially relevant in light of the upgrade to LADD earlier this year). We recommend that all member more…
New LADD email alert – Not Found as Cited
A new email alert, as the Requester (Borrower) is now available. Not Found as Cited alerts you when your request has been actioned as Answer Non Supply with a reason of Not Found as Cited. Email alerts involve the sending more…
LADD – please check your Own Services
Following the LADD upgrade earlier this year, all existing Own Services that had a value of ‘Wildcard’ as the Service Level were displaying a blank value. This issue was resolved in August when ‘ Wildcard’ was added back to the more…
