Category Archives: Help Desk news

Announcements about the Help Desk including opening hours and closures.

Libraries Australia Search Service – Stage 1 Release Complete

The first stage of the new Libraries Australia Search (the new Z39.50 interface and Search database for most z39.50 ports) was completed on 8 July as planned, and we are now able to confirm that the next two stages of more…

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Libraries Australia Search Redevelopment Update – Release Date

The new Libraries Australia Search implementation will occur in a staged release over a two week period commencing 8 July. Stage 1 – 8 July The first stage of the release will be the production release of the Z39.50 interface more…

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LADD training database unavailability 13 May

The LADD training database will be unavailable on Tuesday 13 May 2014 due to routine maintenance. It is anticipated that the LADD training database will be available again on Wednesday 14 May. Kind regards Mel Mel Hunt | Libraries Australia more…

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A short survey and opportunity to win a prize!

Libraries Australia is reviewing the use and opportunities enabled by the Products Service with the aim of delivering a service that better meets the needs of our members. We are seeking your feedback to answer 12 questions about your use more…

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Libraries Australia Help Desk Opening Hours over Easter

The Libraries Australia Help Desk will be closed from Friday 18th April and will reopen on Tuesday 22nd April. We wish everyone a safe and happy Easter break. Kind regards Mel Mel Hunt | Libraries Australia Member Services | National more…

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The ILRS Directory

While your coffee or tea is brewing, spend 5 minutes to learn about or refresh your knowledge of the ILRS Directory. The ILRS Directory is a directory of Australian interlibrary loan and document delivery services and National Union Catalogue (NUC) more…

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Help Desk opening hours over Christmas/New Year

The Libraries Australia Help Desk will operate during the following hours over the Christmas and New Year period: Monday 23rd December 9.00am – 5.00pm (AEST) Tuesday 24th December 9.00am – 12.30pm (AEST) Wednesday 25th December Closed Thursday 26th December Closed Friday 27th December Closed Monday more…

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Libraries Australia Newsletter – July

The latest edition of the Libraries Australia Newsletter is now available to read from the website. Topics include the Libraries Australia Forum 2013, a farewell to Rob Walls and Debbie Campbell, the Alpha Release of Libraries Australia Search, Libraries Australia Product more…

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Farewell to Rob Walls

A quarter century’s dedication to the NBD comes to an end tomorrow, Friday 31 May, with the retirement of Rob Walls, Director Database Services.  Many of you will have met Rob at user group meetings, Forums, ACOC meetings and other more…

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Search your catalogue via Libraries Australia

Did you know that Libraries Australia Search is able to directly search your library OPAC or online bookshop? This function is called “deep linking”. When a user finds an item held in your library on Libraries Australia they can click the more…

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