Category Archives: Help Desk news

Announcements about the Help Desk including opening hours and closures.

Libraries Australia Help Desk - Public Holidays

Dear Libraries Australia Members, The Libraries Australia Help Desk will be closed for the Family and Community Day public holiday (ACT only) on Monday 25th September 2017, and the Labour Day public holiday on Monday 2nd October 2017. If you more...

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Libraries Australia: 2016 reflections and best wishes for a safe and happy festive season!!

Libraries Australia celebrated its 35th anniversary on 2 November 2016, and in this milestone year there continues to be a real focus on collaboration, participation and engagement as part of our national service. As we rapidly approach the end of a more...

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Libraries Australia Helpdesk - Public Holidays

The Libraries Australia Helpdesk will be closed for the Family and Community Day public holiday (ACT only) on Monday 26th September 2016, and the Labour Day public holiday on Monday 3rd October 2016. If you require assistance on Monday 26th more...

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Libraries Australia Newsletter August 2016

Welcome to the August edition of the Libraries Australia newsletter. The new look newsletter features up-to-date news from Libraries Australia, member profiles, staff profiles and tips for getting the most out of your Libraries Australia membership. Libraries Australia would like more...

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Te Puna database currently unavailable

Access to the Te Puna database is currently unavailable for the following Libraries Australia services: • LA Search • LA Document Delivery • Cataloguing Client • LA Search Training and LADD Training • Z39.50 We are currently making the required more...

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Libraries Australia Help Desk closed ANZAC day Public Holiday 25 April 2016

Dear Colleagues, The Libraries Australia Help Desk will be closed on the ANZAC day, Monday, 25 April 2016. Normal operating hours will resume on Tuesday, 26 April 2016. Kind regards   Belinda Belinda Diehm Libraries Australia National Collections Access Division Phone: more...

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Libraries Australia Help Desk closed on Canberra Day Monday 14 March

Dear Colleagues, The Libraries Australia Help Desk will be closed on Monday 14th March for the Canberra Day public holiday (ACT only). We will reopen on Tuesday 15th March. Kind regards, Mel Hunt Libraries Australia Member Services | National Library more...

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LA Help Desk opening hours over Christmas/New Year 2015-16

The Libraries Australia Help Desk will operate during the following hours over the Christmas and New Year period: Monday 21st December 9.00am – 5.00pm (AEST) Tuesday 22nd December 9.00am – 5.00pm (AEST) Wednesday 23rd December 9.00am – 5.00pm (AEST) Thursday more...

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Transition to VDX hosted LADD system

Dear Colleagues The National Library of Australia will be transitioning from a locally installed to a hosted environment for the VDX system for Libraries Australia Document Delivery (LADD) service between 8 October and 13 October 2015. The primary driver for more...

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Libraries Australia Helpdesk closed for Public Holidays

The Libraries Australia Helpdesk will be closed for the Family and Community Day public holiday (ACT only) on Monday the 28th September 2015, and the Labour Day public holiday on Monday 5th October 2015. Kind regards Mel Hunt Libraries Australia more...

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