Category Archives: Help Desk news

Announcements about the Help Desk including opening hours and closures.

Libraries Australia Forum – presentations now available

Presentations from the recent Libraries Australia Forum are now available here http://www.nla.gov.au/librariesaustralia/news-events/forum/2012-forum/2012-forum-program/ including the keynote speakers:  Merrilee Proffitt, Senior Program Officer, OCLC Research; Judy Stokker, Director, Library Services, Queensland University of Technology and Bill Macnaught, National Librarian, National Library of more…

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Libraries Australia Help Desk closed Monday 1st October

Dear Colleagues, The Libraries Australia Help Desk will be closed on Monday 1st October 2012 for the Labour Day public holiday. You will still be able to enter your queries via our online form, however they will not be attended more…

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Libraries Australia Search maintenance this weekend

Maintenance will be performed on the Libraries Australia Search service this weekend starting at 5:00pm (AEST) on Friday (11 May) and continuing until early Monday. This maintenance is required to remove a number of unused indexes. The service will be more…

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Improved printing from LA website

Our friendly Web Services team have tweaked our website to improve the printing of pages from the site. Using your web browser print function you can now print pages from the website cleanly – without, navigation, sidebar or footers – more…

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Help Desk opening hours over Christmas/New Year

The Libraries Australia Help Desk will operate during the following hours over the Christmas and New Year period: Friday 23 December 9.00am – 12.30 (AEST) Monday 26th December Closed Tuesday 27th December Closed Wednesday 28th December Closed Thursday 29th December more…

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Help Desk open Monday 10th October

The Help Desk will be open today, Monday 10th October from 9am-5pm. Due to the Family & Community Day public holiday in the ACT, there will be reduced staffing. You are still able to call or fill in the online more…

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Price changes for additional services

A reminder that from Wednesday 5th October 2011 the charges for additional Libraries Australia services are now as follows. Authority file charges Authority type File type Charge for Libraries Australia members Charge for consortia or vendors providing services to libraries more…

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Help Desk closed today Monday 3rd October

A reminder that the Libraries Australia Help Desk is closed today (Monday 3rd October 2011) for the Labour Day Public holiday. You can still enter your queries via our online form, however it will not be attended to until tomorrow more…

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Help Desk closed Monday 3 October 2011

The Libraries Australia Help Desk will be closed on Monday 3rd October 2011 for the Labour Day Public holiday. You will still be able to enter your queries via our online form, however they will not be attended until the more…

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New look website launched this morning

Libraries Australia’s ‘new look’ website was successfully deployed this morning. Although redirects have been implemented on all the important pages, we ask that you please update any bookmarks you have previously saved. The URL for the home page will remain more…

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