Category Archives: System notifications

Announcements about Libraries Australia system outages and upgrades.

Libraries Australia Document Delivery (LADD) service will be unavailable from 11.00am, Sunday 5 June - 2am, Monday 6 June (AEST)

Dear Colleagues, The Libraries Australia Document Delivery (LADD) service will be unavailable from 11.00am, Sunday 5 June - 2am, Monday 6 June (AEST) due to technology upgrades. We apologise for any inconvenience. Regards, Belinda Belinda Diehm Libraries Australia Member Services more...

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Notice of Scheduled outage to deliver Libraries Australia Search Service improvement - Simultaneous Search of CJK - between 8.00AM and 1.00PM (AEST) on Tuesday, 7 June.

Dear Colleagues Libraries Australia will be implementing system improvements to the Libraries Australia Search Service between 8.00AM and 1.00PM (AEST) on Tuesday, 7 June. A significant improvement that will be delivered for our members will be simultaneous searching of Chinese, more...

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Libraries Australia Services - now available

Libraries Australia services are now available and fully operational following the recent outage. The Record Export Service (RES) is available and any waiting RES files will happen at the next scheduled download time. We apologise for any inconvenience this may more...

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Libraries Australia Services temporarily interrupted or unavailable – between 9.30AM Friday, 20 May and 5.00PM Monday, 23 May (AEST)

Libraries Australia Services will be temporarily interrupted or unavailable between 9.30AM Friday, 20 May and 5.00PM Monday, 23 May (AEST). During this time: • The Libraries Australia Search interface will be available; however will be accessing an index that won’t more...

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Te Puna database currently unavailable

Access to the Te Puna database is currently unavailable for the following Libraries Australia services: • LA Search • LA Document Delivery • Cataloguing Client • LA Search Training and LADD Training • Z39.50 We are currently making the required more...

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Libraries Australia Document Delivery (LADD) outage on Sat 23 April from 4-8pm

Dear Colleagues, The Libraries Australia Document Delivery (LADD) service will be unavailable on Saturday 23 April from 4.00pm-8.00pm (AEST) due to a server migration. We apologise for any inconvenience. Regards, Mel Hunt Mel Hunt | Manager Libraries Australia Member Services more...

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Record Import Service (RIS) now available

Dear Colleagues The Record Import Service (RIS) is now fully functioning again. Please report any further issues to the Help Desk on 1800 026 155. Kind regards, Heather Walsh Heather Walsh | Assistant Director, Data Services | National Collections Access more...

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Record Import Service (RIS) outage

Dear Colleagues We are currently experiencing some unexpected system issues affecting the Record Import Service (RIS). Records sent to RIS since Saturday are being held for importing. We are currently investigating the cause and will advise as soon as the more...

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Libraries Australia Search outage on 9 March from 10-11am

Dear Colleagues, The Libraries Australia Document Search service will be unavailable on Wednesday 9 March from 10-11am (AEDT) due to a server migration. This outage will also impact the Record Import Service (RIS) and Product services. We apologise for any more...

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Web cataloguing now available in LA search

Dear Colleagues We are pleased to advise that the issues we were experiencing yesterday with Web Cataloguing services in Libraries Australia Search have been resolved. The following functions in Libraries Australia Search are now available: * Add record * Edit more...

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