Category Archives: System notifications

Announcements about Libraries Australia system outages and upgrades.

ILL Services resumed – LADD system upgrade completed

The upgrade of the Libraries Australia Document Delivery system software has been successfully completed and all ILL activities can now be resumed. Many thanks to our Vendor support staff who have greatly assisted the LADD team in achieving this successful more…

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Interuption of LADD services for software upgrade – 14 to 18 March 2014

Libraries Australia Document Delivery will be upgrading the VDX gateway to version 6.0.1 during the upcoming weekend. Our projected schedule is as follows: LADD system will shut down at about 4pm ADST on Friday 14 March. No ILL activity will more…

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Libraries Australia services now available

We are pleased to advise that all Libraries Australia services are now fully operational after this morning’s scheduled outage (6AM – 9.30AM). Please  contact our Help Desk via the form at http://www.nla.gov.au/librariesaustralia/contact/ or on 1800 026 155 if you have more…

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Libraries Australia services unavailable from 6-9.30am, 7 August 2013

We wish to advise that Libraries Australia services will be unavailable Wednesday 7th August from between 6AM – 9.30AM. This outage includes Libraries Australia Search, the Record Import Service (RIS), Record Export Service (RES), Products and Administration services along with more…

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Update to British Library database Z39.50 connection details – MARC syntax

Following on from our previous advice regarding upcoming changes in record syntaxes supported by the Z-Gateway, we wish to advise that the Z39.50 connection details for accessing the British Library database will be updated on Tuesday 16th  July to MARC more…

Also posted in Cataloguing service | Comments closed

Disaster recovery operations complete for LADD gateway issue of 27th Feb

Disaster recovery efforts were completed last night for the issue experienced earlier this week which affected new requests and messaging from our VDX and Relais ISO libraries. The initial problem was due to a corrupt request which stopped subsequent requests more…

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Data loss associated with this morning’s LADD gateway problem

Please be aware that not all requests created by ISO libraries from approximately 3pm Monday 25 February through to approximately 11am on Wednesday 27 February have been processed through the LADD gateway.  LADD staff are currently implementing disaster recovery procedures more…

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Requesting from ISO libraries to LADD gateway working again

Requesting from ISO libraries is working normally again. At this stage it doesn’t appear that any messaging has been lost however further investigation to confirm this is ongoing. Please be aware that this problem affected requests from libraries with ISO more…

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Libraries Australia RES status update

We would like to advise that the Record Export Service files supplied as part of the 2pm download yesterday which incorrectly contained records updated since 5th February have been deleted. However if you believe that you have not received some more…

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VDX and Relais libraries, please stop sending requests to LADD

The LADD team is currently working on a problem affecting requests from libraries that are using the VDX and Relais systems ISO systems. Can all VDX and ISO libraries please stop sending any new requests or actioning existing requests to more…

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