Contact us

The National Library of Australia is currently experiencing a serious outage with its internet provider and is running through a secondary link. As a consequence, web pages will take longer to display and you may not be able to access our services at times. We apologise for reduced service levels and intermittent access


General enquiries:

Note: please ensure your spam/junk filters allow messages from or else replies from us may go into your junk email folder.

Specific forms:

Phone the Libraries Australia Help Desk

1800 026 155

This number is available Monday to Friday, 9 am to 5 pm AEST/ADST and is toll-free within Australia.

Postal address

Libraries Australia
National Library of Australia
Parkes Place

Libraries Australia operates within the National Library of Australia and as such is subject to the NLA’s privacy policy.