Related Links
Libraries Australia Document Delivery and ISO Interlibrary Loan compliant systems
- ISO ILL Overview
- Service Levels
- Libraries Australia Document Delivery locations
- Conditions of ISO Interoperability with Libraries Australia Document Delivery
- Known Issues and Workarounds for Requests from ISO locations
- Current ISO interoperability testing status
- Your questions answered
- List of ISO sites
- List of ISO sites in New Zealand (Trans Tasman Interlending)
- Disaster Recovery Plan for ISO ILL Libraries
ISO ILL Overview
Libraries Australia Document Delivery can now operate with other ISO compliant Inter Library Loan systems. This means that Libraries Australia customers can use Libraries Australia Document Delivery (LADD) to request items from international Document Suppliers, such as the Canada Institute of Scientific and Technical Information, and other ISO compliant Interlibrary Loan systems.
Libraries Australia Document Delivery is a national interlibrary loan system that supports the ISO Interlibrary Loan Protocol (ISO ILL). The ISO ILL protocol enables interlibrary loan transactions to be sent from one interlibrary loan system to another via the Libraries Australia Document Delivery gateway.
Interoperability dramatically reduces work for interlibrary loan staff because internal requesting (eg between campuses) and all other ILL transactions can work on a single system.
The Inter Library Loan transactions will be logged on Libraries Australia Document Delivery and libraries using ISO ILL compliant systems can take advantage of the Libraries Australia Document Delivery Payments Service and reports.
Example of an ISO compliant ILL site requesting from another ISO ILL site via Libraries Australia Document Delivery
| WAGUL | Libraries Australia Document Delivery | La Trobe University | ||||||
|
|
|
List of ISO sites
|
LOC* |
NUC** |
Name |
ISO System |
|---|---|---|---|
| IADFA | ADFA | Academy Library UNSW@ADFA | Relais |
| IANL | ANL | National Library of Australia | Relais |
| IAU | NLNZ:AU | University of Auckland | VDX |
| IDOC | DOC | Infotrieve Document Supply | RLG ILL Manager |
| INMQU | NMQU | Macquarie University Library | VDX (CLIC Consortium) |
| INNCA | NNCU:A | University of Newcastle: Auchmuty Library | VDX (CLIC Consortium) |
| INSL | NSL | State Library of New South Wales | VDX |
| INUN | NUN | University of New South Wales | Aleph |
| INUWS | NUWS | University of Western Sydney (all campuses) | Relais |
| IOON | OON | Canadian Institute for Scientific and Technical Information | Intelidoc |
| IQGU | QGU | Griffith University | VDX |
| IQGUA | QGU:CA | Griffith University College of Art | VDX |
| IQGUC | QGU:CM | Griffith University Conservatorium of Music | VDX |
| IQGUG | QGU:GC | Griffith University Gold Coast Campus | VDX |
| IQGUL | QGU:LO | Griffith University Logan Campus | VDX |
| IQGUM | QGU:M | Griffith University Mt Gravatt Campus | VDX |
| IQGUO | QGU:MO | Griffith University Centre for Medicine | VDX |
| IQGUN | QGU:NA | Griffith University Nathan Campus | VDX |
| IQUSQ | QUSQ | University of Southern Queensland | VDX |
| ISFU | SFU | Flinders University | Relais |
| ISUA | SUA | University of Adelaide | Relais |
| ITSL | TSL | State Library of Tasmania | VDX |
| ITU | TU | University of Tasmania | VDX |
| IVAYM | VAYM | Murrindindi Library Service | VDX (Library Link Victoria) |
| IVBAL | VBALL | Central Highlands Library | VDX (Library Link Victoria) |
| IVBAY | VBAY | Bayside Library Service | VDX (Library Link Victoria) |
| IVBOR | VBOR | City of Boroondara Library Service | VDX (Library Link Victoria) |
| IVBRIM | VBRIM | Brimbank Library and Information Service | VDX (Library Link Victoria) |
| IVBX | VBX | La Trobe University Bendigo | VDX (CLIC Consortium) |
| IVCAR | VCARM |
Carm Centre, CAVAL |
VDX (CLIC Consortium) |
| IVCCLE | VCCLE | Casey Cardinia Library Corporation | VDX (Library Link Victoria) |
| IVCGL | VCGL | Corangamite Regional Library Corporation | VDX (Library Link Victoria) |
| IVCGR | VCGR | Wellington Library Service | VDX (Library Link Victoria) |
| IVDGV | VDGV | City of Greater Dandenong Libraries | VDX (Library Link Victoria) |
| IVDU | VDU | Deakin University | VDX |
| IVEAR | VEAR | Eastern Regional Libraries | VDX (Library Link Victoria) |
| IVECA | VECA | Campaspe Public Library | VDX (Library Link Victoria) |
| IVEGS | VEGS | East Gippsland Shire Library | VDX (Library Link Victoria) |
| IVFPL | VFPL | Maribyrnong Library Service | VDX (Library Link Victoria) |
| IVFRK | VFRK | Frankston Library Service | VDX (Library Link Victoria) |
| IVGEE | VGEE | Geelong Regional Library Corporation | VDX (Library Link Victoria) |
| IVGLEN | VGLEN | Glenelg Libraries | VDX (Library Link Victoria) |
| IVGVH | VGVH | Goulburn Valley Library Corporation | VDX (Library Link Victoria) |
| IVHEI | VHEI | Yarra Plenty Regional Library Service | VDX (Library Link Victoria) |
| IVHUM | VHUM | Hume Global Learning Village Library Service | VDX (Library Link Victoria) |
| IVIT | VIT | RMIT University Library | VDX (CLIC Constorium) |
| IVKER | VKER | Gannawarra Public Library | VDX (Library Link Victoria) |
| IVKING | VKING | Kingston Information and Library Service | VDX (Library Link Victoria) |
| IVLU | VLU | La Trobe University Borchardt | VDX (CLIC Constorium) |
| IVLUW | VLU:W | La Trobe University Albury Wodonga | VDX (CLIC Constorium) |
| IVMIL | VMIL | Mildura Public Library | VDX (Library Link Victoria) |
| IVMLT | VMLT | Melton Library and Information Service | VDX (Library Link Victoria) |
| IVMON | VMON | Monash Public Library | VDX (Library Link Victoria) |
| IVMOR | VMOR | Moreland City Libraries | VDX (Library Link Victoria) |
| IVMOU | VMOU | Monash University | Relais |
| IVMVL | VMVL | Moonee Valley Library Services | VDX (Library Link Victoria) |
| IVNCG | VNCG | Goldfields Library Corporation | VDX (Library Link Victoria) |
| IVNEA | VNEA | High Country Library Corporation | VDX (Library Link Victoria) |
| IVPPLS | VPPLS | Port Phillip Library Service | VDX (Library Link Victoria) |
| IVPRE | VPRE | Darebin Libraries | VDX (Library Link Victoria) |
| IVSCL | VS:CL | CSIRO Information Support | Relais |
| IVSLIS | VSLIS | Stonnington Library and Information Service | VDX (Library Link Victoria) |
| IVSLS | VSLS | Mitchell Regional Library Service | VDX (Library Link Victoria) |
| IVSWN | VSWN | Swan Hill Public Library | VDX (Library Link Victoria) |
| IVSWT | VSWT | Swinburne University of Technology | Relais |
| IVVUT | VVUT | Victoria University of Technology | VDX (CLIC Constorium) |
| IVWIM | VWIM | Wimmera Public Library | VDX (Library Link Victoria) |
| IVWGP | VWGP | West Gippsland Regional Library Corporation | VDX (Library Link Victoria) |
| IVWYN | VWYN | Wyndham City Council Library Service | VDX (Library Link Victoria) |
| IWCU | WCU | Curtin University of Technology | VDX (WAGUL) |
| IWCX | WCX | Edith Cowan University Library | VDX (WAGUL) |
| IWLB | WLB | State Library of Western Australia | VDX |
| IWMDU | WMDU | Murdoch University | VDX (WAGUL) |
| IWU | WU | University of Western Australia | VDX (WAGUL) |
* When reponding to a request from an ISO library you will see the LOC symbol in the request.
** When requesting an item from an ISO library use the NUC symbol to add that location to the rota.
Current ISO interoperability testing status
|
Vendor/System |
Testing with Vendor |
Vendor issues |
Testing with Libraries |
Comments |
Number In Production |
|
Endeavor: CLIO |
Completed |
- |
- |
No longer a supported ISO ILL system |
- |
| OCLC Pica: VDX (Virtual Document eXchange) | Completed | - | Infotrieve (DOC) | - | 63 |
|
Innovative Interfaces Inc: Innopac |
Testing unsuccessful |
Innopac is not currently ISO ILL compliant. However, this is under development and should be included in a future release. |
Some preliminary testing with University of Queensland. Unsuccessful. |
- |
- |
| Innovative Interfaces Inc: Millenium | Vendor to vendor testing still to be confirmed | - | - | - | - |
| Intelidoc | Completed | - | - | - | 1 |
|
Research Libraries Group: Interlibrary Lending Manager |
Completed |
- |
- |
To be decommissioned August 2007 |
1 |
|
Relais International: Relais |
Completed |
- |
DSTO Research Library Melbourne (DSTO); University of New England (NUNE) |
|
8 |
|
Ex Libris: Aleph (Integrated ILL) |
Commenced (May 2005) |
Product now supports Australian service levels |
UNILINC |
|
1 |
Your questions answered
Where do I find the Ariel address of an ISO location?
The direct Ariel address for ISO locations can be found in the Addressee
field of the request not in the email field as per usual. The address that is
held in the email field will look 'different' to a regular Ariel email address,
prompting ILL staff to look in the Addressee field for the Ariel email
address.
I would like my interlibrary loan system to operate with Libraries Australia Document Delivery.
For information on how your interlibrary loan system can operate
with Libraries Australia Document Delivery see Conditions of ISO Interoperability with Libraries Australia Document Delivery.
What will it look like when I place a request with an ISO
location?
The holdings on the bottom of a bibliographic record
and in the rota will look exactly as they currently do.
What will it look like when I receive an ISO request?
The letter "I" will prefix the NUC symbol of an incoming ISO request. Eg.
Murdoch University will be IWMDU. If Libraries Australia Document Delivery customers wish to Ariel an item to the
ISO site, they will need to check the Addressee field for the Ariel address.
What will the audit trail display?
The audit
trail will display the NUC symbol of ISO locations be prefixed by the letter
"I".
How do I manually add an ISO location to the rota?
If you wish to add an ISO location to the rota, you simply use the
normal NUC symbol for that location. There is no need to prefix the NUC symbol
with an "I".
As a responder why is my TGQ number alpha-numberic or smaller than normal?
As a responder, your TGQ number is the requester's ILL number.
The ILL number is generated by the requester's system, and may not be in the
range currently used by the Libraries Australia server. ILL numbers generated by the ISO requester's system may also be alpha numeric. The TGQ sequence can be searched using the TGQ search on your requests screen.
As a requester to an ISO location, why is my ILLno the same as
my TGQ?
When a request is sent to an ISO location, the Libraries Australia Document Delivery server
will take a copy of the request and send the copy. Because the requester's
ILLno is the responder's TGQ, and the Libraries Australia server is both the responder and the
requester (remember the copy), the ILLno is also the TGQ. The responder
however, will see their own ILLno, as this is generated by their system.
REMINDER:
When sending an Answer Conditional,
Answer Nonsupply, Answer Will Supply, Answer Hold or Answer Retry you MUST
choose a Reason from the drop down list. If you do not choose a Reason, the
request will have an Authorisation Status of "Check Error".
Libraries Australia Document Delivery locations Data
A location must be set up on both requesting and responding ISO ILL compliant systems in order to successfully exchange requests.
Service Levels
Libraries Australia Document Delivery uses the Australian Service Levels, and these are mapped by Libraries Australia Document Delivery to IPIG service level codes:
| Aust Service Level | Aust Service Level Code | IPIG Service Level | IPIG Service Level Code |
|---|---|---|---|
| Core | C | Normal (Local Search) | ( |
| Rush | R | Rush (Local Search) | } |
| Express | E | Express (Local Search) | > |
Known Issues and Workarounds for Requests from ISO Locations
A request cannot be found from an ISO location
Occasionally requests from ISO locations can enter an error in process status. To find these requests, we recommend that you run the report 'Responder (In Process) Status or Error Report'. Also try searching for requests with the Last Action 'Status or Error' report.

