Libraries Australia Document Delivery and ISO Interlibrary Loan compliant systems



ISO ILL Overview

Libraries Australia Document Delivery can now operate with other ISO compliant Inter Library Loan systems. This means that Libraries Australia customers can use Libraries Australia Document Delivery (LADD) to request items from international Document Suppliers, such as the Canada Institute of Scientific and Technical Information, and other ISO compliant Interlibrary Loan systems.

Libraries Australia Document Delivery is a national interlibrary loan system that supports the ISO Interlibrary Loan Protocol (ISO ILL). The ISO ILL protocol enables interlibrary loan transactions to be sent from one interlibrary loan system to another via the Libraries Australia Document Delivery gateway.

Interoperability dramatically reduces work for interlibrary loan staff because internal requesting (eg between campuses) and all other ILL transactions can work on a single system.

The Inter Library Loan transactions will be logged on Libraries Australia Document Delivery and libraries using ISO ILL compliant systems can take advantage of the Libraries Australia Document Delivery Payments Service and reports.

Example of an ISO compliant ILL site requesting from another ISO ILL site via Libraries Australia Document Delivery

WAGUL   Libraries Australia Document Delivery   La Trobe University
ILL staff create a request on their own interlibrary loan system (VDX) to La Trobe University in Melbourne

 


Request is sent via the Libraries Australia gateway to La Trobe University
Libraries Australia Document Delivery Payments system will debit WAGUL and credit La Trobe

 


La Trobe University use their own interlibrary loan system (VDX) to ship the item to WAGUL

List of ISO sites

LOC*
NUC**
Name
ISO System
IADFA ADFA Academy Library UNSW@ADFA Relais
IANL ANL National Library of Australia Relais
IAU NLNZ:AU University of Auckland VDX
IDOC DOC Infotrieve Document Supply RLG ILL Manager
INMQU NMQU Macquarie University Library VDX (CLIC Consortium)
INNCA NNCU:A University of Newcastle: Auchmuty Library VDX (CLIC Consortium)
INSL NSL State Library of New South Wales VDX
INUN NUN University of New South Wales Aleph
INUWS NUWS University of Western Sydney (all campuses) Relais
IOON OON Canadian Institute for Scientific and Technical Information Intelidoc
IQGU QGU Griffith University VDX
IQGUA QGU:CA Griffith University College of Art VDX
IQGUC QGU:CM Griffith University Conservatorium of Music VDX
IQGUG QGU:GC Griffith University Gold Coast Campus VDX
IQGUL QGU:LO Griffith University Logan Campus VDX
IQGUM QGU:M Griffith University Mt Gravatt Campus VDX
IQGUO QGU:MO Griffith University Centre for Medicine VDX
IQGUN QGU:NA Griffith University Nathan Campus VDX
IQUSQ QUSQ University of Southern Queensland VDX
ISFU SFU Flinders University Relais
ISUA SUA University of Adelaide Relais
ITSL TSL State Library of Tasmania VDX
ITU TU University of Tasmania VDX
IVAYM VAYM Murrindindi Library Service VDX (Library Link Victoria)
IVBAL VBALL Central Highlands Library VDX (Library Link Victoria)
IVBAY VBAY Bayside Library Service VDX (Library Link Victoria)
IVBOR VBOR City of Boroondara Library Service VDX (Library Link Victoria)
IVBRIM VBRIM Brimbank Library and Information Service VDX (Library Link Victoria)
IVBX VBX La Trobe University Bendigo VDX (CLIC Consortium)
IVCAR VCARM
Carm Centre, CAVAL
VDX (CLIC Consortium)
IVCCLE VCCLE Casey Cardinia Library Corporation VDX (Library Link Victoria)
IVCGL VCGL Corangamite Regional Library Corporation VDX (Library Link Victoria)
IVCGR VCGR Wellington Library Service VDX (Library Link Victoria)
IVDGV VDGV City of Greater Dandenong Libraries VDX (Library Link Victoria)
IVDU VDU Deakin University VDX
IVEAR VEAR Eastern Regional Libraries VDX (Library Link Victoria)
IVECA VECA Campaspe Public Library VDX (Library Link Victoria)
IVEGS VEGS East Gippsland Shire Library VDX (Library Link Victoria)
IVFPL VFPL Maribyrnong Library Service VDX (Library Link Victoria)
IVFRK VFRK Frankston Library Service VDX (Library Link Victoria)
IVGEE VGEE Geelong Regional Library Corporation VDX (Library Link Victoria)
IVGLEN VGLEN Glenelg Libraries VDX (Library Link Victoria)
IVGVH VGVH Goulburn Valley Library Corporation VDX (Library Link Victoria)
IVHEI VHEI Yarra Plenty Regional Library Service VDX (Library Link Victoria)
IVHUM VHUM Hume Global Learning Village Library Service VDX (Library Link Victoria)
IVIT VIT RMIT University Library VDX (CLIC Constorium)
IVKER VKER Gannawarra Public Library VDX (Library Link Victoria)
IVKING VKING Kingston Information and Library Service VDX (Library Link Victoria)
IVLU VLU La Trobe University Borchardt VDX (CLIC Constorium)
IVLUW VLU:W La Trobe University Albury Wodonga VDX (CLIC Constorium)
IVMIL VMIL Mildura Public Library VDX (Library Link Victoria)
IVMLT VMLT Melton Library and Information Service VDX (Library Link Victoria)
IVMON VMON Monash Public Library VDX (Library Link Victoria)
IVMOR VMOR Moreland City Libraries VDX (Library Link Victoria)
IVMOU VMOU Monash University Relais
IVMVL VMVL Moonee Valley Library Services VDX (Library Link Victoria)
IVNCG VNCG Goldfields Library Corporation VDX (Library Link Victoria)
IVNEA VNEA High Country Library Corporation VDX (Library Link Victoria)
IVPPLS VPPLS Port Phillip Library Service VDX (Library Link Victoria)
IVPRE VPRE Darebin Libraries VDX (Library Link Victoria)
IVSCL VS:CL CSIRO Information Support Relais
IVSLIS VSLIS Stonnington Library and Information Service VDX (Library Link Victoria)
IVSLS VSLS Mitchell Regional Library Service VDX (Library Link Victoria)
IVSWN VSWN Swan Hill Public Library VDX (Library Link Victoria)
IVSWT VSWT Swinburne University of Technology Relais
IVVUT VVUT Victoria University of Technology VDX (CLIC Constorium)
IVWIM VWIM Wimmera Public Library VDX (Library Link Victoria)
IVWGP VWGP West Gippsland Regional Library Corporation VDX (Library Link Victoria)
IVWYN VWYN Wyndham City Council Library Service VDX (Library Link Victoria)
IWCU WCU Curtin University of Technology VDX (WAGUL)
IWCX WCX Edith Cowan University Library VDX (WAGUL)
IWLB WLB State Library of Western Australia VDX
IWMDU WMDU Murdoch University VDX (WAGUL)
IWU WU University of Western Australia VDX (WAGUL)

* When reponding to a request from an ISO library you will see the LOC symbol in the request.

** When requesting an item from an ISO library use the NUC symbol to add that location to the rota.

Current ISO interoperability testing status

Vendor/System

Testing with Vendor

Vendor issues

Testing with Libraries

Comments

Number In Production

Endeavor: CLIO

Completed

-

-

No longer a supported ISO ILL system

-
OCLC Pica: VDX (Virtual Document eXchange) Completed - Infotrieve (DOC) - 63

Innovative Interfaces Inc: Innopac

Testing unsuccessful

Innopac is not currently ISO ILL compliant. However, this is under development and should be included in a future release.

Some preliminary testing with University of Queensland. Unsuccessful.

-

-
Innovative Interfaces Inc: Millenium Vendor to vendor testing still to be confirmed - - - -
Intelidoc Completed - - - 1

Research Libraries Group: Interlibrary Lending Manager

Completed

-

-

To be decommissioned August 2007

1

Relais International: Relais

Completed

-

DSTO Research Library Melbourne (DSTO); University of New England (NUNE)

 

8

Ex Libris: Aleph (Integrated ILL)

Commenced (May 2005)

Product now supports Australian service levels

UNILINC

 

1

Your questions answered

Where do I find the Ariel address of an ISO location?
The direct Ariel address for ISO locations can be found in the Addressee field of the request not in the email field as per usual. The address that is held in the email field will look 'different' to a regular Ariel email address, prompting ILL staff to look in the Addressee field for the Ariel email address.

I would like my interlibrary loan system to operate with Libraries Australia Document Delivery.
For information on how your interlibrary loan system can operate with Libraries Australia Document Delivery see Conditions of ISO Interoperability with Libraries Australia Document Delivery.

What will it look like when I place a request with an ISO location?
The holdings on the bottom of a bibliographic record and in the rota will look exactly as they currently do.

What will it look like when I receive an ISO request?
The letter "I" will prefix the NUC symbol of an incoming ISO request. Eg. Murdoch University will be IWMDU. If Libraries Australia Document Delivery customers wish to Ariel an item to the ISO site, they will need to check the Addressee field for the Ariel address.

What will the audit trail display?
The audit trail will display the NUC symbol of ISO locations be prefixed by the letter "I".

How do I manually add an ISO location to the rota?
If you wish to add an ISO location to the rota, you simply use the normal NUC symbol for that location. There is no need to prefix the NUC symbol with an "I".

As a responder why is my TGQ number alpha-numberic or smaller than normal?
As a responder, your TGQ number is the requester's ILL number. The ILL number is generated by the requester's system, and may not be in the range currently used by the Libraries Australia server. ILL numbers generated by the ISO requester's system may also be alpha numeric. The TGQ sequence can be searched using the TGQ search on your requests screen.

As a requester to an ISO location, why is my ILLno the same as my TGQ?
When a request is sent to an ISO location, the Libraries Australia Document Delivery server will take a copy of the request and send the copy. Because the requester's ILLno is the responder's TGQ, and the Libraries Australia server is both the responder and the requester (remember the copy), the ILLno is also the TGQ. The responder however, will see their own ILLno, as this is generated by their system.

REMINDER:
When sending an Answer Conditional, Answer Nonsupply, Answer Will Supply, Answer Hold or Answer Retry you MUST choose a Reason from the drop down list. If you do not choose a Reason, the request will have an Authorisation Status of "Check Error".

Libraries Australia Document Delivery locations Data

A location must be set up on both requesting and responding ISO ILL compliant systems in order to successfully exchange requests.

Service Levels

Libraries Australia Document Delivery uses the Australian Service Levels, and these are mapped by Libraries Australia Document Delivery to IPIG service level codes:

Aust Service Level Aust Service Level Code IPIG Service Level IPIG Service Level Code
Core C Normal (Local Search) (
Rush R Rush (Local Search) }
Express E Express (Local Search) >

Known Issues and Workarounds for Requests from ISO Locations

A request cannot be found from an ISO location
Occasionally requests from ISO locations can enter an error in process status. To find these requests, we recommend that you run the report 'Responder (In Process) Status or Error Report'. Also try searching for requests with the Last Action 'Status or Error' report.