KINETICA ADVISORY COMMITTEE MEETING

29 March 2001

National Library of Australia
Canberra

Draft Minutes
29 March 2001


AGENDA

KAC/2001/1/1

1. Welcome, introduction and apologies
2. Minutes of the previous meeting
3. Business arising from the previous minutes
4. Director-General’s remarks
5. Kinetica Financial Information
6. Kinetica Status Report
7. Kinetica Charging Policy
8. Kinetica Review
9. Electronic Resources
10. Kinetica Annual User's Meeting 2001
11. CJK Review
12. Subject Headings EAG - Proposed Re-establishment
13. Kinetica Training Agents - Proposed Guidelines
14. Newspaper Records on the NBD
15. Other Business
16. Conclusion


Kinetica Advisory Committee Meeting 29 March 2001

KAC/2001/1/1

DRAFT MINUTES

Draft minutes of the Ninth meeting of the Kinetica Advisory Committee held at the National Library of Australia, Canberra.

PRESENT

Chairperson Ms Helen Livingston
Acting University Librarian, Deakin University
Members Ms Marian Bate
University Librarian, University of New South Wales
  Mr Dale Chatwin
Director, ABS Library Network, Australian Bureau of Statistics
  Ms Pam Gatenby
Assistant Director-General, Collections Management, National Library of Australia
  Ms Kaye Hill
Library and Information Service of Western Australia
  Mr Philip Keane
Head, Library and Educational Information Services, Institute of Medical and Veterinary Science, Adelaide
  Ms Jan Maslen
Associate Librarian (Information Resources), La Trobe University
  Ms Sherrey Quinn
Libraries Alive! Canberra
  Mr David Toll
Deputy Director-General, National Library of Australia
  Mr Trevor Wakely
Technical Services Librarian, National Meteorological Library
  Ms Meredith Wallace
Manager, Information and Library Service, Parramatta City Library
Observer Ms Jan Fullerton
Director-General, National Library of Australia
Officers in Attendance Ms Roxanne Missingham
Assistant Director-General, Resource Sharing Division, National Library
  Ms Bryony De La Motte
Director, Kinetica Customer Service, National Library
  Mr Rob Walls
Director (Acting), Kinetica Database Services, National Library
Minutes Ms Debbie Stephan
Kinetica Customer Service

The meeting opened at 9.30 am.


AGENDA ITEM 1

WELCOME, INTRODUCTION AND APOLOGIES

The Chairperson welcomed members and congratulated Roxanne Missingham on her appointment as Assistant Director-General, Resource Sharing Division.

 

AGENDA ITEM 2

MINUTES OF THE PREVIOUS MEETING

AGENDA ITEM 3

BUSINESS ARISING FROM THE PREVIOUS MINUTES

It was resolved:

KAC/2001/RES/1

That the minutes of the previous meeting on 6 December 2000 are a true and accurate record of that meeting.

There was no business arising from the previous minutes.

 

AGENDA ITEM 4

DIRECTOR-GENERAL'S REMARKS

The Director-General, Jan Fullerton, acknowledged the recent appointment of Roxanne Missingham and then commented on the following National Library initiatives:

APAIS Thesaurus This will be available on the NLA’s web site and will be provided free for non-commercial use and by licence for commercial use.

Integrated Library Management System (ILMS) project Julia Trainor has been appointed to a temporary position to lead this project.

Pandora and digital archiving are continuing to expand. Pam Gatenby is leading this discussion, for example, working with the National Archives of Australia on strategies for making government publications available online to the general public. In this context, a solution to the issue of persistent identifiers is being investigated.

Cellulose Acetate project Preservation Services have developed assessment guidelines for material at risk and are continuing discussions on the key issues with members of the national working group.

Electronic call slip generation Work on the project is continuing.

Library of Congress Collaborative Digital Reference Service The NLA received praise yesterday from an American customer for the quality of its response. It was noted that OCLC will provide support for the technical infrastructure of this service.

Infrastructure projects A Map Directory to map collections in Australia is currently being developed. Also under discussion is Music Australia, a web portal based on the model of Picture Australia and providing access to a wider range of materials. Such materials would include the NLA’s print collection of pre1930 music (which will be digitised), sound recordings and associated directory services.

CASL Consortia and Licensing project A Deed to establish the consortium has now been signed by CASL partners. Licence agreements for the first four products will shortly be signed with vendors as part of a twelve month pilot project.

Evaluating ILL management systems The NLA has decided to evaluate a number of ILL management systems to assess functionality and compatibility with Kinetica Document Delivery.

InterLibrary Resource Sharing Directory (ILRS) The redevelopment of the online ILRS Directory has been completed and the new version went into production this month.

Digital Services Project (DSP) Contracts are currently being drafted for both the Digital Storage System and Digital Object Management System.

Treasures from the World’s Great Libraries Arrangements for this exhibition, to be held from December 2001 – February 2002, are now well advanced.

‘Remarkable occurrences’ Ms Fullerton displayed a copy of this centenary feature publication, which has just been published.

Recent publicity has included an article on Pandora in The Bulletin and publicity for the current exhibition, Cook & Omai: the cult of the South Seas.

The Deputy Director-General, David Toll, commented briefly on the development of Meditext, a full text electronic service based on the Australasian Medical Index. As with APA Full Text, the National Library’s partners are RMIT Publishing and the Copyright Agency Limited (CAL). The service will include titles indexed in MEDLINE and will be launched in late April.

 

AGENDA ITEM 5

KINETICA FINANCIAL INFORMATION

Roxanne Missingham tabled the Kinetica Operating Statement (to 28 February 2001) and spoke to this item. Ms Missingham noted that operating expenditure includes services whose costs are not recouped through Kinetica, such as the Australian Libraries Gateway (ALG) and the InterLibrary Resource Sharing Directory (ILRS). Projected revenue is derived from database searching (90%), Kinetica Document Delivery (5%) and other activities such as CJK, MARC records, joining fees and Batch*Link fees (5%). The salary budget has been underspent by delaying filling vacancies and these funds will be used to employ temporary staff to undertake NBD maintenance tasks. It is anticipated that all supplier expense budgets will be expended.

In response to a question from Marian Bate, Roxanne Missingham confirmed that use of the Kinetica Document Delivery (KDD) service was continuing to rise, particularly for the supply of items required quickly. Bryony De La Motte added that several major libraries had recently announced they would no longer accept ALIA vouchers, which may lead to increased use of the KDD payments scheme.

Dale Chatwin pointed out that electronic data provides a great opportunity to learn more about ILL traffic and raised the possibility of analysing the document delivery activity conducted through KDD. Roxanne Missingham referred to the new chair of the National Resource Sharing Working Group, Toby Burrows, and to the major project being undertaken by that group, the ILL Benchmarking Study. Helen Livingston concluded the discussion on document delivery issues by referring to the new ILRS Code as a great breakthrough in articulating service standards.

In summary, Roxanne Missingham concluded that, overall, revenue and expenditure are on track, that the next discussion on user charging should focus on how this may be sustainably developed and that more analysis is needed of Kinetica usage within the university sector.

 

AGENDA ITEM 6

KINETICA STATUS REPORT

Bryony De La Motte introduced this item, referring firstly to staff changes. Rob Walls will be acting in the position of Director, Kinetica Database Services for six weeks. Papiya Chakravarti has been appointed to the position of Manager, Kinetica Customer Service and Malcolm Park and Debbie Stephan have been recently promoted to APS6 level within the Customer Services section.

With regard to membership of this committee, Ms De La Motte noted that Philip Keane’s term expires at the end of June. Ms De La Motte proposed that nominations should be called in mid May so that the process may be concluded before the July KAC meeting. The Committee agreed that nominations for this position should be called in mid May.

Finally, Ms De La Motte noted, there had been considerable time spent on the recent round of site licence negotiations. Some members have refused site licences in this round, opting to pay via transaction based charging, but requested that they be offered site licences in the next round.

Client usability testing

Rob Walls spoke on the current Client usability testing being undertaken by a consultant from IBM. The first test, conducted last Monday 26 March in Sydney, identified expected problems such as the input of name/title headings and line by line saving. A further test session will be conducted in Melbourne on 4 April. The results of usability tests will be reviewed in focus groups, to be conducted in Melbourne and Sydney on Thursday and Friday, 5-6 April.

Helen Livingston asked about the outcome of this testing and if it would allow Kinetica to redesign the Client. Rob Walls replied that the results will be used to influence the development of the Client and to support our customers in their use of it. Roxanne Missingham added that Kinetica is working on these development issues and tabled a draft statement on ‘Future development priorities for development of Amicus and LibriVision’ to be sent to ELiAS. Ms Missingham noted that, as ELiAS may not have understood previous communications, this paper is written in strong terms.

Current software testing

Rob Walls provided a brief overview of current software testing. The first stage of testing Amicus 3.3 has been completed, highlighting 20 software problems, which is an improvement on the initial testing with version 3.2. Of these, approximately 10 will need to be fixed: 2-3 by ELiAS and the rest by IBM. Amicus 3.3 is expected to be released in May.

LibriVision 2 testing will begin in two weeks time. The major improvement with this version is the choice between simple search and command search functionality.

InterLibrary Resource Sharing (ILRS) Directory

The Advisory Committee then discussed the new ILRS Directory. As an alternative to a print version, Philip Keane suggested that the online version include an option for a PDF printout, which could be limited by state. Bryony De La Motte responded that this option is currently being considered and would involve some programming to map the data. It is expected that requests for a print version of the Directory will diminish over time. However some libraries would still prefer it to the online version, either because they do not have access to a computer or because they prefer to have the hard copy handy on their desks. Such requests for a print version are being filed. Roxanne Missingham noted that the link in LibriVision to library NUC symbols would be changed from ALG to ILRS shortly.

Other software enhancements

Sherrey Quinn enquired about progress on the web reporting form. Roxanne Missingham replied that the Committee would be shown a draft form at Item 9. David Toll emphasised that many software enhancements are coming online. This gave Kinetica the opportunity to reposition itself as an evolving, improving service. It is important that this be communicated to users, for example, at the AUM.

Batch*Link

Helen Livingston asked about Batch*Link and progress on the gaps in loading holdings to the NBD. Roxanne Missingham responded that the situation is now ‘work as normal’, with 34 libraries contributing regularly through Batch*Link. The process still needs further streamlining as duplicates are occurring in the database; and Kinetica would prefer not to receive batches of half a million records at once, as recently occurred when one library unloaded and reloaded all their holdings. In response to a question about gaps in the NBD, Roxanne Missingham noted that there are still some libraries which have not yet commenced regular use of Batch*Link but all are working to resolve the issues involved.

Sherrey Quinn enquired if there was a minimum file size for Batch*Link. Roxanne Missingham replied that this could be negotiated, depending on the size of the library. With the automation of the uploading process, Batch*Link would be able to accept small files, such as a fortnightly load of 40 records. For small libraries which only contribute a few records a year, Bryony De La Motte made the point that the web reporting form would enable them to contribute their original cataloguing. Ms Quinn observed that the introduction of the web reporting form was a good public relations exercise. In response to a question on the differences between serials and monographs being added the to database, the point was made that monographs often represent unique holdings.

 

AGENDA ITEM 7

KINETICA CHARGING POLICY

Discussion under this item was confined to charging policy for site licences. In introducing this item, Roxanne Missingham tabled the paper, ‘Limiting increases in site licence charges: discussion points’. Ms Missingham noted that the problem was to devise a method of calculating site licence increases which insulated libraries from large increases, while still enabling Kinetica to derive increased revenue from increased use as well as ensuring an equitable charging regime. In emphasising the principles of equity and predicability, Ms Missingham noted that there were no simple answers. Major changes to technical services areas meant that some customers no longer required site licenses. On the other hand, it was important to encourage libraries to continue to expand their end user access to Kinetica services.

In discussion, the Committee noted that site licence arrangements were attempting to meet a range of different scenarios. Not all site licence customers are the larger libraries as several consortiums have also taken up site licence offers, so avoiding the minimum monthly fee that they would have incurred individually. One difficulty in calculating site licences is that usage is currently based on the previous year’s activity, which may or may not be the same as the current year’s usage and this has led to some unpredictable increases when the next round of site licences were offered. In addition, some site licence customers wish to incorporate end user access within their licences. End user access is an objective which the National Library is keen to promote but there are several different ways in which this access may be incorporated into the charging policy. The Committee also discussed additional benefits for longer site licence agreements, including a cap on increases from year to year. The Committee agreed that guidelines were needed to assist in the negotiation of future site licences.

It was resolved:

KAC/2001/RES/2

That the National Library put together a short set of principles for site licences, to circulate to KAC members out of session. This set of principles could also be circulated to site licence customers for feedback, before it goes to the AUM.

 

AGENDA ITEM 8

KINETICA REVIEW

Roxanne Missingham described this as a progress paper, while Kinetica awaits the draft report of the Productivity Commission, due in April 2001. The Productivity Commission has reviewed its approach and will be undertaking a case study of cost recovery across all government information agencies. However the methodology they adopt for this case study may be relevant to a study of Kinetica.

In the interim, work has commenced on the remaining terms of reference for the Kinetica Review. The next user satisfaction survey will be conducted in May/June 2001 and, as part of the assessment of future demand, a series of focus groups will be held in mid May.

In response to a question, Ms Missingham explained that the Productivity Commission considered that a case study based on Kinetica did not examine all the complex policy issues that the Commission needs to explore. Therefore they are undertaking the study at a higher level of most government agencies. As a consequence, the Australian Bureau of Statistics will be putting in a large submission and the study will also include the Australian Geological Survey Organisation. The Productivity Commission’s draft report will be issued in April with the final report due in August 2001.

Ms Missingham noted that the Kinetica Review will continue without extensive input from the Productivity Commission report. It had been hoped that the Productivity Commission’s case study would address two terms of reference in that review (i.e. the first and part of the fourth), by considering:

These issues will now be addressed by the National Library.

Bryony De La Motte provided further details about the user satisfaction survey and the focus groups. It was proposed that three focus groups be held, probably in Sydney, Melbourne and Canberra. These would be conducted by the same person who did the customer survey. The user satisfaction survey would be managed online with completed survey forms forwarded directly to the consultant. This ensured the confidentiality of all respondents.

The point was raised that the same people may respond to this survey as responded to the previous one. Marian Bate considered this to be immaterial and asked if the previous survey also went to CEOs of library organisations. Bryony De La Motte responded that, as before, the survey would be distributed to both hands-on users and (with slightly different wording) to CEOs. The survey will be distributed in mid May and, as the questions are the same, the results will be comparable with the previous survey.

 

AGENDA ITEM 10

KINETICA ANNUAL USERS MEETING 2001

Helen Livingston summarised arrangements to date, reporting that Cheryl Brickell, Manager, Library Services, Noosa Council Library Services, had been approached about chairing the AUM and was very pleased to be asked. The venue had been arranged at the Grand Mercure Hotel, Broadbeach. KAC members previously identified that the focus of the meeting should be on cataloguing digital materials, both for access and for resource sharing. Ms Livingston concluded that it would be important to capture what went well at last year’s AUM, to which Trevor Wakely added that Victorian libraries were very pleased to be so involved in that meeting.

Bryony De La Motte informed Committee members that Ms Brickell had been contacted for a brief resume. Letters inviting state user groups to participate in the AUM had also been forwarded to Ms Brickell and would be sent out as soon as they were returned to Kinetica. The Committee then discussed arrangements for the upcoming AUM.

It was agreed that recommendations for the agenda of the AUM would be sought from Kinetica users and circulated to KAC for final comment.

 

AGENDA ITEM 11

CJK REVIEW

Deborah Fuller, Manager (Acting), Kinetica Product Development, attended the meeting for this item.

Roxanne Missingham drew the Committee’s attention to the ‘List of recommendations and National Library of Australia Response’ in the final report of the Review of the Australian National Chinese Japanese Korean (CJK) Service. Ms Missingham described CJK users as a passionate and well-focused group. She emphasised that the recommendations would result in no cost increases and would most likely lead to a decrease as there would be a saving of around $25,000 from the cancellation of the current Japanese MARC record subscription to the National Diet Library.

In relation to the first recommendation, i.e. the eventual migration of the CJK database to the same system platform as the NBD, Ms Missingham referred to her draft letter to ELiAS where this is listed as a key priority for development.

KAC considered and supported all the recommendations in the review. Discussion focused on additional language sets that might be incorporated into the CJK Service, with Thai proposed as an important addition. Deborah Fuller referred to the proposed feasibility study on a Thai database and added that this would also consider the feasibility of incorporating other languages such as Hebrew. Roxanne Missingham noted that Thai characters could be supported through the Innopac system (currently delivering the CJK service). Ms Fuller added that CJKweb has a test Unicode site but, as yet, the character set mappings from EACC to Unicode are incomplete for Japanese and Korean.

In relation to charges for the CJK service (Recommendation 9), Helen Livingston requested details of the costing model. Roxanne Missingham responded that the objective was to make CJK charges identical to Kinetica charges i.e. the same joining fee and incorporating the recent 5% increase which was applied to Kinetica charges. In response to questions, Ms Missingham added that if a customer had already joined Kinetica they would be exempt from the CJK joining fee and noted that CJK users had not identified the Batch*Link fee as a problem.

Dale Chatwin sought reassurance on the point that senior staff in customer libraries had been consulted on proposed changes to the service. Ms Missingham referred to discussions with the CJK Advisory Group and the results of the CJK user satisfaction survey and concluded that the proposed principles were in line with what managers want from the service. Mr Chatwin noted that the report read well and suggested that the profile of the CJK service should be lifted and made mainstream in order to pave the way for integration of the services.

Mr Chatwin further queried whether senior staff were aware of Recommendation 1, the eventual migration of the CJK database to the same platform as the NBD. Ms Missingham responded that this was always Kinetica’s explicit policy; to which David Toll added that CJK was only established as a separate database for technical reasons. The Committee agreed that the service was Kinetica and CJK was a database within the Kinetica service. Helen Livingston concluded the discussion by commending the quality of the report.

It was resolved:

KAC/2001/RES/3

That all recommendations of the final report into the Review of the Australian National Chinese Japanese Korean (CJK) Service be accepted.

 

AGENDA ITEM 12

SUBJECT HEADINGS EAG – PROPOSED RE-ESTABLISHMENT

Rob Walls informed Committee members of the proposal to reactivate this expert advisory group with three main tasks:

Kaye Hill noted that expert advisory groups were established with specific tasks and a finite end date. In order to avoid a precedent by re-establishing an expert advisory group, Ms Hill recommended that this group be known as the Subject Heading Review Panel.

It was resolved:

KAC/2001/RES/4

That the Subject Heading (Australia) Review Panel be established with terms of reference and membership as stated in agenda paper KAC/2001/1/8.

 

AGENDA ITEM 13

KINETICA TRAINING AGENTS – PROPOSED GUIDELINES

Papiya Chakravarti, Manager, Kinetica Customer Service, attended the meeting and spoke to this item.

Ms Chakravarti explained that, as there was now less need for Kinetica training courses, this was an appropriate time to review the guidelines for Kinetica Training Agents. This paper was a continuation of a paper to KAC in July 1999 and it was proposed that the new guidelines be implemented with advice from this Committee.

Ms Chakravarti outlined the differences between the current and the proposed guidelines. In discussion, the Committee resolved that contracts should be signed with organisations (not individuals), which would then be responsible for ensuring that training agents are accredited. The Committee requested that the contract be revised in time for signing on 1 July.

 

AGENDA ITEM 9

ELECTRONIC RESOURCES

Kinetica Web reporting form

Roxanne Missingham tabled copies of the web reporting form and its associated data schema. Ms Missingham noted that there had been a lot of discussion on an acceptable minimum level record and the situations where it could be used. Ms Missingham proposed the establishment of a small working group which could explore such uses, particularly for very small libraries. The web reporting form would also be useful for cataloguing electronic resources.

Helen Livingston noted that pagination could not be mandatory if the form were used for cataloguing electronic records. Ms Livingston asked if there were any disadvantages in using the web reporting form instead of the Client for cataloguing minimum level records. Roxanne Missingham replied that users would still be meeting minimum level standards and contributing to the NBD, although the form would not enable users to meet full cataloguing standards. The web reporting form also had the advantage that it did not involve line by line saving. Dale Chatwin noted that this form could prove valuable for libraries experiencing problems accessing the Client. Ms Missingham added that the web reporting form would be unsuitable for high level authority control, such as the National Library and the state libraries undertake. However the form would be adequate for the original cataloguing contributed by many special libraries. In some cases libraries may choose to use both this form and the Client for their original cataloguing.

Helen Livingston asked why money should continue to be spent improving the Client if users would be encouraged to use this form. Rob Walls replied the Web reporting form is intended for libraries that input a small number of records each year and is not intended as a replacement for the Client. He said that investigations of usability issues for the Client could provide benefits for the development of other interfaces. Roxanne Missingham added that this was basically a data feed system and therefore needed to be kept simple. Dale Chatwin noted that the form would enable staff to be trained quickly and this would extend the range of material available on the NBD. Such material could be updated at a later time.

The Committee commended the development of this form and expressed the view that it may lead to less use of the Client. Rob Walls responded that some may prefer it to the Client. However this form would not be updating the NBD in real time and the frequency of the uploading still needs to be determined. It could occur overnight through Batch*Link or be scheduled more frequently. In addition, the web reporting form does not contain an index look up so it will be necessary to consider the amount of validation of the data that will be needed. Dale Chatwin suggested that the emphasis be placed on using the form to contribute records for unique material.

In outlining the next steps, Rob Walls explained that the first priority was to discuss the loading process with IBM. After this, a pilot program may be needed to test the process. Roxanne Missingham concluded that the web reporting form will be launched before the AUM.

Electronic resources

In introducing this topic, Roxanne Missingham emphasised the importance of the web reporting form for reporting electronic resources to the NBD. Ms Missingham explained that the work of the Expert Advisory Group on Access to Electronic Resources was drawing to a close. This EAG undertook a survey of major electronic collections in Australian libraries which needed to be written up, recommendations made and a report presented at the AUM, after which the group would conclude its business.

Ms Missingham asked the Committee if there was a need for an ongoing review panel to consider these issues. In discussion, the point was made that such expert groups need firm guidelines and Kinetica needs to be clear on what it is trying to address. With electronic resources, for example, is the main issue resource sharing or bibliographic access?

Marian Bate noted that these issues had been discussed within CAUL, where the consensus was that electronic serials were not seen as available for resource sharing. There was also strong support for one, integrated record as opposed to duplicate print and electronic records. Jan Fullerton added that these issues were being discussed around the world, particularly the need for multiple records for management and single records for user access.

Jan Maslen made the point that Kinetica needs to be able to state in five sentences why electronic records should be contributed to the NBD. Marian Bate reaffirmed the importance of clarifying the reasons as well as the type of materials to be contributed so libraries can make their own decisions. In response to a question from Helen Livingston, Ms Missingham confirmed that the EAG would conclude with a final report. If there are issues which the EAG was unable to address, these need to be clarified and, if required, a separate group established to continue this work.

 

AGENDA ITEM 14

NEWSPAPER RECORDS ON THE NBD

Roxanne Missingham informed the Committee of the difficulties in accessing newspaper records through the NBD. There is currently a lack of consistency in the use of the newspaper identifier in the 008 MARC tag. As newspapers are an important resource, Ms Missingham informed the Committee of a National Library project to update the 008 tag, after which the problems identified with subject headings and holdings could be addressed. As well as improving access to these records, this project would enable the promotion of this data set, for example, for possible output of Newspapers in Australian Libraries.

 

AGENDA ITEM 15

OTHER BUSINESS

Kinetica briefing

Roxanne Missingham confirmed that she would detail the highlights of the Kinetica Status Report in the next Kinetica briefing. These briefings would be issued bimonthly.

Draft minutes

Trevor Wakely suggested that the draft KAC minutes be placed on the Kinetica web site for the Committee’s amendments, after which an announcement could be made through Kinetica-l.

Table of Contents

Roxanne Missingham informed the Committee that Kinetica would be exploring alternate suppliers of table of contents data. Jan Fullerton noted that Kinetica is continuing to investigate these options in response to requests from users. Marian Bate suggested that access could be obtained through a consortium approach. Ms Missingham added that such issues as the reliability of the source would be built into the evaluation process.

National Library seminar

Roxanne Missingham referred to the National Library’s seminar on digital developments and new initiatives, to be held on Tuesday 24 July, the Tuesday before the AUM. This would be an excellent opportunity for the National Library to promote its products and services. The information session would be repeated in October, preceding the ALIA public libraries conference.

 

AGENDA ITEM 16

CONCLUSION

NEXT MEETING

The next meeting of the Kinetica Advisory Committee will be held on the Gold Coast at the Grand Mercure Hotel, Broadbeach on the 25 and 27 July, in conjunction with the Kinetica Annual User's Meeting.

The following agenda papers were embargoed:

Kinetica Financial Information

Kinetica Charging Policy

Kinetica Annual User Meeting 2001

Kinetica Training Agents – proposed guidelines

 

The meeting closed at 3.05 pm