Libraries Australia Frequently asked questions


General Libraries Australia

Libraries Australia Manuals

Where can I get a manual from?

Manuals are available to download for free from http://www.nla.gov.au/librariesaustralia/manuals.html

Pricing Model for Libraries Australia

How much does it cost to use Libraries Australia?

Depending on what you use Libraries Australia for, the cost will vary for different types of organisations. The pricing information can be found here:

http://www.nla.gov.au/librariesaustralia/charges.html

Individual Free

In November 2009, the Free Service was replaced by Trove.

Individual Subscription

What does an individual subscription fee include?

Individuals can subscribe to Libraries Australia for $55.00 per year. This includes unlimited searching of:

Individuals also have access to the alert service which allows the saving of search queries so that the search will be run automatically either weekly, monthly or every 3 months. The alert search then looks for newly added records that match the search query and sends search results via email. For more information, please see Frequently asked questions about Alerts.

 

What does the subscription fee include?

Unlimited searching of:

This includes unlimited use of the Libraries Australia Document Delivery service. This does not include the cost of supplying the loan/copy.

What is not included in the subscription fee?

APAIS (Australian Public Affairs Information Service) which has a cost of $2.80 per search for eligible customers. This service is invoiced on a quarterly basis. Small libraries (non-university, state or national libraries) may search APAIS for free.

When are Libraries Australia subscription invoices sent?

Invoice are sent to customers in July each year.

Training

Where do I get training for Libraries Australia?

Accredited Libraries Australia Training Service Providers, schedule training on Libraries Australia Services in most capital cities and some regional centres. See: http://www.nla.gov.au/librariesaustralia/training/schedule.html

Need more help?

You can contact Libraries Australia Help Desk by phone, via email or through the forms of the Libraries Australia site. See:

http://www.nla.gov.au/librariesaustralia/contactus.html