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How to buy

All prices are in Australian dollars. Booksellers and retailers are encouraged to read Information for Booksellers and Retailers.

Information concerning forthcoming titles is meant as a guide only and is subject to change.

Using the Shopping Bag to Order Items

  1. The shopping bag holds all the items you are ordering.
  2. View your shopping bag by clicking on the Your Shopping Bag icon or the Buy Now link.
  3. Add or delete items at anytime by viewing your shopping bag.
  4. To choose an item, click Add to Your Bag, you can then continue browsing or searching the website.
  5. To proceed to the checkout, click on Your Shopping Bag icon or the Buy Now link
  6. Confirm your selection and click on the Proceed to the Checkout link.
  7. Complete the Online Shop Order Form. We will ask you to confirm your details before you submit your order.
  8. Email confirmation of your order will be sent if you provide an email address.
  9. If you do not wish to pay by credit card, you can select to pay by cheque/money order.
  10. If you would like to pay by credit card, but would prefer not to transmit your credit card details electronically, please phone us on 1800 800 100 (within Australia) or 61 2 6262 1646 (from outside Australia).
  11. Your order will be processed when your cheque or money order has been cleared.

Processing your Order

Orders placed electronically cannot be collected from the National Library of Australia it will be posted to you.

Our refunds and exchange policy is available from Exchange & Refunds.

The National Library's Online Shop is located at the National Library of Australia in Canberra. All our stock is stored in our warehouse. Your order will be processed and dispatched by the Library's Sales and Distribution staff.

Orders within Australia

Payment & GST

Payment must accompany all orders. The National Library of Australia accepts payment by cheque, money order, Bankcard, Mastercard, Visa or American Express. Cheques should be made out to National Library of Australia and posted to:

Sales and Distribution
National Library of Australia
Parkes Place
CANBERRA ACT 2600

Your order will be processed when your cheque or money order has been cleared. A Tax Invoice will be sent with your order. This is for your records only.

All Australian prices are inclusive of GST.

Postage & Handling

Postage within Australia - A$7.00 for all orders under A$100.00. Orders over A$100.00 are posted free within Australia.

All orders are sent economy air. Alternative delivery arrangements are available but are at the expense of the Customer. For more information on alternative delivery arrangements, please contact us.

We aim to process all orders within 48 hours of receiving them.

Overseas Orders

Payment & GST

All international orders must be accompanied by payment. The National Library accepts bank drafts in Australian dollars (A$), Bankcard, Mastercard, Visa or American Express.

All overseas prices are exclusive of the Goods and Services Tax (GST). A Tax Invoice will be sent with your order. This is for your records only.

Postage & Handling

Postage Overseas - A$10.00 for the first item plus A$5.00 for every subsequent item.

All orders are sent economy air. Alternative delivery arrangements are available but are at the expense of the Customer. For more information on alternative delivery arrangements, please contact us.

We aim to process all orders within 48 hours of receiving them.

Collection Storage Boxes

Special postage and handling charges apply to orders of Collection Storage Boxes. For every 20 boxes, or part thereof, postage and handling is A$10 (ie. 20 boxes = A$10, 30 boxes =A$20, 40 boxes = A$20). To order, please contact us.

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