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OUTPUT DESCRIPTION
The Library and its collections and services are
promoted, interpreted and made accessible to a range of targeted audiences,
including visitors to the Library and the general public.
PERFORMANCE OUTPUTS
Performance Targets
Quantity
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90 000 visitors to
exhibitions |
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24 000 participants in
public outreach activities |
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80 new publications and
merchandise items published |
Attendances at all public programs activities
increased this year. A total of 345 300 people attended exhibitions during the
year, more than three times the target figure. Of these 91 300 attended four
major exhibitions in Canberra and 254 000 visited four external exhibitions at
eight venues. A key factor in attracting larger audiences to exhibitions was
the high level of positive media coverage.
Targets for attendances at Library events were
exceeded with 37 279 participants in events.
The Library also exceeded its target for
publications and merchandise items due to greater than anticipated demand for
corporate products. In total 136 new publications and merchandise items were
produced.
Quality
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95 per cent of visitors to
on-site exhibitions and participants in public outreach activities are
satisfied |
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90 per cent of host venues
for the Library's travelling exhibitions, and 95 per cent of retailers for
publications are satisfied with products and services |
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90 per cent of reviews of
current Library trade publications reflect good standards of research and
production |
93 per cent of visitors to on-site exhibitions
and participants in public outreach activities were satisfied. All other
satisfaction surveys undertaken show that all quality targets were exceeded
with 100 per cent satisfaction recorded.
Price
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$26.01 per visitor to
exhibitions |
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$46 437.50 per new
publication/merchandise item |
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$76.88 per participant in
public outreach activities |
The unit price per user visitor to exhibitions
was $7.70.
The unit price per new publication/merchandise
item was $30 044.12.
The unit price per participant in public
outreach activities was $41.66.
PERFORMANCEOUTCOME
Effectiveness Indicator
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Increased usage of
collections, information services and public programs |
Usage was up for all public programs activities
from the previous year. Exhibitions attendances increased by 56.2 per cent;
attendances at public events increased by 38.7 per cent; and publications
increased by 41.6 per cent.
KEY ISSUES
Centenary of Federation
The Centenary of Federation and the Library's
own centenary have been celebrated in a wide range of public program activities
this year, including publications, exhibitions, and events. In addition to
those activities outlined in this report, the Library made substantial progress
on a major exhibition to be held later in 2001. The Treasures from the
World's Great Libraries exhibition will bring together for the first time
over 140 of the most iconic and important treasures held in libraries in more
than 20 countries.
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Loui Seselja (b.1945) The education programs open the
Library to students of all ages
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Education Programs
This year the Library expanded its education
program with the development of a range of new tours for students of all ages.
This program aims to introduce the role and services of the Library to young
people and to build future support for the Library. Initial response has been
enthusiastic and bookings numbers have increased significantly.
Simultaneous Publishing
The need has been recognised for developing
infrastructure and training to enable a more streamlined approach to the
growing organisational need for simultaneous online and print publishing. The
issue will be addressed in the coming year.
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