The Volunteer Program at the National Library of Australia has been operating since 1989. The program offers the community an opportunity to play an active role in supporting and promoting the work of the Library. The National Library of Australia engages volunteers in tasks that, without their assistance, would not be undertaken or would not be completed for a considerable period of time. Volunteers are not used as an alternative to paid employment or to displace paid staff.
Volunteers engaged to participate in the Volunteer Program have an important role in supporting the Library to achieve its strategic goals, and enhance its programs and projects by complementing the skills and resources of staff.
PROGRAM – FRONT-OF-HOUSE
Foyer Information Desk (FID) and Concierge Volunteers
Foyer Information Desk Volunteers provide information about the Library’s services and facilities to visitors to the Library on weekends and public holidays. Concierge Volunteers welcome visitors to the Library during peak periods such as major exhibitions and holidays. These volunteers need to have experience in dealing with the public and an interest in and commitment to learning about the Library’s collections, services, and exhibitions.
Volunteer Guides provide exhibition tours and information about current exhibitions on display at Library. Volunteer Guides may also conduct tours of the Library building and its services. They need to have experience in dealing with the public and speaking to groups. Volunteer Guides are often asked questions about the Library in general and must also be prepared to learn about the functions and role of the Library. Tours may be scheduled for the general public or provided to special interest groups.
PROGRAM – BEHIND-THE-SCENES
Behind-the-Scenes volunteers may be placed across all Divisions of the Library to undertake clearly defined projects. They will be allocated a supervisor within the work area who will guide and assist them with the volunteer project.
How to volunteer
If you are interested in volunteering at the National Library of Australia, contact the Volunteers Coordinator at:
Applications will only be considered from those who live in Canberra, ACT, Australia and surrounding districts.
The National Library of Australia receives many applications from people wishing to volunteer. Please note that places are limited. Following this you will be contacted only if a suitable project is identified. Applications are kept on the Volunteer Register for 12 months from date of receipt. All selected Volunteers will be required to complete a Statutory Declaration and an AFP National Police Check.