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If you’re like me and have an interest (and/or obsession) with family history, chances are you have dreamt of losing yourself in the endless stacks of the National Library. Shipping records, newspapers, books, manuscripts, pictures… who knows what family secrets are waiting to be discovered.
For a lucky team of librarians, hunting for elusive ancestors is all in a day’s work. I visited my colleagues in our Newspapers and Family History team to find out just what being a family history librarian involves.
First stop is a visit with Ralph, the Coordinator of the Newspapers and Family History team. At the beginning of each day, before the Library doors are open to the public, Ralph assesses each new family history enquiry we’ve received through our Ask a Librarian service and allocates them to his team members.
The questions vary every day, and can range from simple requests for death notices to wanting to locate and contact relatives who emigrated to Australia from the UK decades ago, to identifying emigration passes for descendants of Indian workers who were contracted as labourers on sugar cane plantations in Fiji. The variety of requests for assistance and sometimes the challenges they offer make the job a pleasure.
Also at work before the Library’s Reading Rooms open at 10am is team member Leisa, who is collecting newspapers and microfilms that were requested overnight for use in the Library. So far she has retrieved the microfilmed manuscripts of Daisy Bates, the muster lists of a British Army regiment that served in colonial New South Wales, copies of an early Australian periodical and the papers of a clergyman who was a missionary in the South Pacific.
I soon realise that working in the Newspapers and Family History team is not all treasure hunts and fantastic discoveries, a significant part of the job is making sure you and I can access and navigate the massive microform collection.
Our new Newspapers and Family History zone opened in May 2015. It is a light, modern and tranquil environment—occasionally punctuated by the whirring of microfilm readers or the excited exclamations of researchers.
The new area welcomes its first visitors when the Main Reading Room opens at 10am. At our information desk Shannon and Ralph are ready to assist visitors with advice on their family history searches.
As I walk around I also find team member Tessa greeting members of the public who have signed up to attend one of our learning sessions. Today, three library users will spend an hour with Tessa to learn how to use our microform readers and navigate our resources.
Back downstairs in the staff area, Colleen is working on the Ask a Librarian questions allocated to her by Ralph. Each month, the team answers about 100 questions from people all over the world about family history and our unique collections. Today, Colleen is working on an enquiry from a genealogist (or ‘genie’!) whose family members lived in the Sydney area:
I was able to find information from the 2008 electoral rolls, the latest year we hold. I also located some useful immigration and naturalisation records for one of the family members from the National Archives of Australia webpage, and will let the client know that they can request copies of the records directly from the National Archives.
The team spend up to one hour on each question. If they can’t find the answer in that time, they will suggest other resources or research avenues for you to try.
Of course, for most people in Australia it is difficult to make it to the Library in Canberra, so we have ways of bringing the Library to you. Through our Copies Direct service you can order copies of certain collection items (subject to the Australian Copyright Act 1968) and have them sent to you by mail or email. We also send out items from our collection on interlibrary loans to other libraries, so you can access the material at the library in your hometown.
I head down to the microform stacks, where I again find Tessa. This time she is retrieving microfilm reels to send on interlibrary loan:
We receive around 100 interlibrary loan requests per month, which certainly keeps us busy! Many of these requests are for Australian Joint Copying Project (AJCP) microform reels, which I am retrieving now. The AJCP consists of 10,095 reels, and are only held at a handful of libraries across Australia, meaning our interlibrary loans are incredibly important to researchers. Because the AJCP reels are in such high demand, we can only allow the libraries to borrow them for five weeks, rather than the usual ten! We have to be careful that our microfilm don’t develop vinegar syndrome, where the old cellulose acetate film becomes brittle and gives off an acetic acid smell. Microfilming is now done on polyester film which thankfully doesn’t deteriorate in this way.
As the day starts to wind up, I return to the Newspapers and Family History zone. Shannon is back on shift at the information desk and is helping a visitor how to find the ship on which her great great grandmother sailed to Australia. He may be busy for a while!
The work of this team is extremely valuable, every day they help people from all over Australia connect with their past, and still find time to create free resources to help all family historians navigate the labyrinth of genealogical resources.
Did you know you can access a range of our family history resources from home? Our research guides cover a range of family history topics, and will point you in the right direction when you get stuck.
You can also use your Library card to login to our eResources and access some electronic material from home. You can apply for a Library card online (please note that not all eResources can be accessed from home).
Keen to learn more about working at the National Library? Check out our opportunities to volunteer, apply for an internship or keep abreast of current vacancies and the Library's Indigenous employment program.