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Libraries Australia Help Desk Opening Hour over Easter April 17, 2014

The Libraries Australia Help Desk will be closed from Friday 18th April and will reopen on Tuesday 22nd April. We wish everyone a safe and happy Easter break. Kind regards Mel Mel Hunt | Libraries Australia Member Services | National more…

Recovery of ISO messages on the LADD gateway April 7, 2014

We are pleased to advise you that  through working with system vendors, we have completed the process of identifying the ISO messages that were affected by a gateway glitch between 17th and 24thMarch and the appropriate actions have been taken more…

Recovery of ISO messages not being processed by the LADD gateway March 25, 2014

We would like to advise you that after the LADD gateway issue was rectified yesterday afternoon, our LADD team immediately commenced working with some libraries and system vendors on recovering the ISO messages that were not processed by the gateway more…

LADD service is resumed March 24, 2014

The LADD service is resumed after successfully applying a new patch to fix an issue related to the LADD gateway. Thank you for your cooperation. Please contact the Libraries Australia Helpdesk if you experience any problems with your ILL requests. more…