We would like to advise you that after the LADD gateway issue was rectified yesterday afternoon, our LADD team immediately commenced working with some libraries and system vendors on recovering the ISO messages that were not processed by the gateway since 17 March when the system was upgraded. This recovery process may take a few days. In the meantime, should you have any
urgent requests that you created during the period, please check with the lending libraries to ensure they have been received or supplied if the requests are still pending.
We endeavour to complete the recovery process as quickly as we can, and your patience and cooperation are greatly appreciated.
If you have a question in relation to any of your requests, please do not hesitate to contact the Libraries Australia Helpdesk.
LibrariesAustralia Member Services | National Library of Australia
1800 026 155| Ask a question