Author Archives: Mel Hunt

Libraries Australia Services - now available

Libraries Australia services are now available and fully operational following the recent outage. The Record Export Service (RES) is available and any waiting RES files will happen at the next scheduled download time. We apologise for any inconvenience this may more...

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Libraries Australia Services temporarily interrupted or unavailable – between 9.30AM Friday, 20 May and 5.00PM Monday, 23 May (AEST)

Libraries Australia Services will be temporarily interrupted or unavailable between 9.30AM Friday, 20 May and 5.00PM Monday, 23 May (AEST). During this time: • The Libraries Australia Search interface will be available; however will be accessing an index that won’t more...

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Te Puna database currently unavailable

Access to the Te Puna database is currently unavailable for the following Libraries Australia services: • LA Search • LA Document Delivery • Cataloguing Client • LA Search Training and LADD Training • Z39.50 We are currently making the required more...

Posted in Document Delivery service, Help Desk news, Search service, System notifications | Comments closed

Record Import Service (RIS) now available

Dear Colleagues The Record Import Service (RIS) is now fully functioning again. Please report any further issues to the Help Desk on 1800 026 155. Kind regards, Heather Walsh Heather Walsh | Assistant Director, Data Services | National Collections Access more...

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Record Import Service (RIS) outage

Dear Colleagues We are currently experiencing some unexpected system issues affecting the Record Import Service (RIS). Records sent to RIS since Saturday are being held for importing. We are currently investigating the cause and will advise as soon as the more...

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Libraries Australia Help Desk closed on Canberra Day Monday 14 March

Dear Colleagues, The Libraries Australia Help Desk will be closed on Monday 14th March for the Canberra Day public holiday (ACT only). We will reopen on Tuesday 15th March. Kind regards, Mel Hunt Libraries Australia Member Services | National Library more...

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Libraries Australia Search outage on 9 March from 10-11am

Dear Colleagues, The Libraries Australia Document Search service will be unavailable on Wednesday 9 March from 10-11am (AEDT) due to a server migration. This outage will also impact the Record Import Service (RIS) and Product services. We apologise for any more...

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Web cataloguing now available in LA search

Dear Colleagues We are pleased to advise that the issues we were experiencing yesterday with Web Cataloguing services in Libraries Australia Search have been resolved. The following functions in Libraries Australia Search are now available: * Add record * Edit more...

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Web cataloguing currently unavailable in LA search

Dear Colleagues We are currently experiencing some unexpected system issues affecting the following functions in Libraries Australia Search: * Add record * Edit holdings * Import record We are currently investigating the cause and will advise as soon as these more...

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Libraries Australia Document Delivery (LADD) outage on 20 February from 6-10pm

The Libraries Australia Document Delivery (LADD) service will be unavailable on Saturday 20 February from 6.00pm-10.00pm (AEDT) due to a server migration. We apologise for any inconvenience. Regards, Mel Hunt Mel Hunt | Manager Libraries Australia Member Services | National more...

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