Category Archives: Help Desk news

Announcements about the Help Desk including opening hours and closures.

RDA records on the Australian National Bibliographic Database

Dear Colleagues I am delighted to report on the most recent milestone reached in the Australian National Bibliographic Database (ANBD). As of end of March 2015, there are 26,559,471 bibliographic records in the ANBD. 1,033,000 of these records are RDA more...

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Libraries Australia Help Desk Opening Hours - Easter and ANZAC Day

The Libraries Australia Help Desk will be closed for Easter from Friday 3rd April and will reopen on Tuesday 7th April. We wish everyone a safe and happy Easter break. The Help Desk will be open from 9am - 5pm more...

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Australians All Let Us Rejoice

We congratulate and celebrate our colleagues’ achievements at the National Library’s Australia Day Awards ceremony today.  Director-General Anne-Marie Schwirtlich presented a number of colleagues with individual and team awards recognising contributions to the National Library.  Of note for our Libraries more...

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Help Desk Opening Hours over Christmas/New Year 2014-15 & OCLC outage 3rd-4th January 2015

The Libraries Australia Help Desk will operate during the following hours over the Christmas and New Year period: Monday 22nd December 9.00am – 5.00pm (AEST) Tuesday 23rd December 9.00am – 5.00pm (AEST) Wednesday 24th December 9.00am - 12.30pm (AEST) Thursday more...

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SAVE THE DATE - Libraries Australia Forum 2014

The 2014 Libraries Australia Forum will be held on Friday 31 October at the National Library of Australia in Canberra. We are delighted to welcome Carl Grant, Associate Dean for Knowledge Services and Chief Technology Officer at the University of more...

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Libraries Australia Search Service - Stage 1 Release Complete

The first stage of the new Libraries Australia Search (the new Z39.50 interface and Search database for most z39.50 ports) was completed on 8 July as planned, and we are now able to confirm that the next two stages of more...

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Libraries Australia Search Redevelopment Update - Release Date

The new Libraries Australia Search implementation will occur in a staged release over a two week period commencing 8 July. Stage 1 – 8 July The first stage of the release will be the production release of the Z39.50 interface more...

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LADD training database unavailability 13 May

The LADD training database will be unavailable on Tuesday 13 May 2014 due to routine maintenance. It is anticipated that the LADD training database will be available again on Wednesday 14 May. Kind regards Mel Mel Hunt | Libraries Australia more...

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A short survey and opportunity to win a prize!

Libraries Australia is reviewing the use and opportunities enabled by the Products Service with the aim of delivering a service that better meets the needs of our members. We are seeking your feedback to answer 12 questions about your use more...

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Libraries Australia Help Desk Opening Hours over Easter

The Libraries Australia Help Desk will be closed from Friday 18th April and will reopen on Tuesday 22nd April. We wish everyone a safe and happy Easter break. Kind regards Mel Mel Hunt | Libraries Australia Member Services | National more...

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