Contact us

Information about the changes to Libraries Australia membership can be accessed on the Trove Collaborative Services page.

If you have further queries please contact us:

Contact member support online 

Due to the evolving COVID-19 situation, there may be a delay in responding to requests.  We will try to respond in the timeframes outlined in our Service Charter.

Make a new Trove Collaborative Services enquiry


Please direct all enquiries using our online forms


Trove Collaborative Services
National Library of Australia
Parkes Place
Canberra ACT 2600


Upgrades and outages

Something not working? It may be due to a scheduled upgrade or outage. Check the table below to find out which services are currently unavailable and when they are likely to be back online.

Service Status  Planned outage
Libraries Australia Search Available  None
Libraries Australia Document Delivery (LADD) Available None
Libraries Australia Administration  Available None
Data Contribution Service (RIS) Available None
Catalogue Enrichment Service (RES)  Available None
Web Cataloguing  Available None
Cataloguing Client Available None