Why can’t I log in to Libraries Australia Search?
There may be a number of reasons why you can’t log in.
you are using the correct URL: http://librariesaustralia.nla.gov.au/
you are using the correct login
you do not have Caps Lock on (logins are case sensitive)
you have cleared the cache in your browser
you can access other websites outside your library.
If you still can’t log in, contact Libraries Australia member support.
I don’t know/have forgotten my user name or password. What should I do?
Contact Libraries Australia member support to reset your password. For security reasons, Libraries Australia can’t give out user names or passwords over the phone.
How do I add holdings via Libraries Australia Search?
You need a cataloguing sign in to add, edit and delete holdings in Libraries Australia Search. If you don’t have a cataloguing sign in, contact Libraries Australia member support.
To add holdings:
log in to Libraries Australia Search
search for the record to which you want to add holdings
if multiple results are listed, click on the title of the result to which you wish to add holdings
in the Full View, click on ‘Edit Holdings’
add your holdings to the Call Number field. You do not need to enter your NUC symbol in the NUC field—this is added automatically.
click on ‘Save’.
When I try to add holdings, nothing happens when I click Edit Holdings. What do I do?
You may have a pop-up blocker installed on your browser.
In Internet Explorer:
Go to Tools > Internet Options > Privacy > Pop-up blocker > Pop-up Blocker Settings. Enter the domain names to allow
Go to Tools > Options > Content. Click on Exceptions and enter the domain names to allow
If you get an error message, you may have a firewall that is blocking the pop-up window from loading. Advise your IT section that you need access to the server catclient.librariesaustralia.nla.gov.au on port number 80. Your proxy server may have a firewall, and your individual computer may also have a firewall if you are running Windows XP or above.
Why are there records with no holdings attached?
Records are loaded regularly to the Australian National Bibliographic Database (ANBD) from a variety of sources, including cataloguing agencies from Australia, Britain, Canada, New Zealand, Singapore, Vietnam and the United States.
Australian libraries can attach their holding statements to these records, reducing the amount of time they need to spend on original cataloguing.
Some records may not have the holding of an Australian library added to the record because:
there is no copy of that item in Australia
an Australian library with a copy of that item has not yet added their holding to the record
it is a prepublication record for an item which may not yet be published
the library that originally added the record no longer holds the item and has removed their holdings.
What is Enhanced Requesting?
Enhanced Requesting lets you and your library’s users to submit requests for interlibrary loans or copies directly from Libraries Australia Search.
Enhanced Requesting is turned off by default. You can activate it in Libraries Australia Administration if you have Customer Administrator access. Alternatively, contact Libraries Australia member support to activate Enhanced Requesting.
How do I know if I have access to Enhanced Requesting?
You can see whether Enhanced Requesting is activated on your Libraries Australia account by logging in to Libraries Australia Search, locating an item, and clicking on ‘Get this item’.
If Enhanced Requesting is activated, under the ‘At other libraries’ tab, you will see 2 extra links: ‘Request a loan through your library’ and ‘Request a photocopy through your library’.
Find more information on Enhanced Requesting, see: