Requesting from ISO libraries is working normally again.
At this stage it doesn’t appear that any messaging has been lost however further investigation to confirm this is ongoing.
Please be aware that this problem affected requests from libraries with ISO systems since approx 3pm on Monday 25 Feb.
LADD staff will continue to monitor the system this afternoon. If you experience any difficulties please contact the Libraries Australia Helpdesk on 1800 026 155 or by logging a call at: http://www.nla.gov.au/librariesaustralia/contact/
Philip Hahn | Libraries Australia Document Delivery System Administrator | National Library of Australia | Canberra ACT 2600
Ph 02 6262 1334 | Fx 02 6273 1180 | firstname.lastname@example.org