How do I book a ticket?
Visit Mapping Our World to book your ticket. You will need to select a date and time for your visit, along with the number of tickets and your email address. Your tickets can be printed directly, and they will also be emailed to you. You must bring your ticket with you for entry to the exhibition at the gallery entrance.
How much do tickets cost?
Tickets to the exhibition are free.
Do I have to choose a specific date and time?
Yes, this is a free timed entry exhibition. Tickets are available every hour from 10am until 5pm. A timed ticket event allows for a maximum number of visitors in the gallery at any one time, minimises queues, and enhances your experience of the exhibition.
My ticket is for 1pm. Do I have to arrive at 1pm?
You can enter at any time during the hour, e.g. from 1pm to 2pm.
How long can I spend in the exhibition?
There is no restriction on how long you can spend in the exhibition.
What time does the exhibition close?
The exhibition closes at 6pm daily, except for late night sessions on Thursday evenings from the 16th January 2014, when the exhibition closes at 8.45pm. See the Mapping Our World ticket page for session details.
Can I arrive without a ticket?
Bookings are highly recommended; however, if there are tickets available you can obtain one at the Library. See staff at the Mapping Our World desk in the foyer for availability.
I have a ticket for the exhibition. Can I go straight to the door?
Yes, if you have your ticket please proceed to the exhibition entrance.
What if I want to make a group booking?
Email email@example.com to enquire about group booking availability.
Are there any tours of the exhibition?
Yes, there is a daily tour of the exhibition at 10.30am. You will need to select the guided tour ticket for the day you wish to attend.
I did not receive a confirmation email. What does this mean?
You may have entered your email address incorrectly or you may not have finalised the ticket process.
Email firstname.lastname@example.org with your name, ticket time and date and we will check your booking.
I can no longer attend the session on my ticket. How do I cancel?
Email email@example.com with your name, ticket time and date to cancel your tickets.
I booked tickets for the wrong date. Can I change them to a different date?
To cancel your current tickets, email bookings@nIa.gov.au with your name, ticket time and date. If there are still tickets available for your preferred session, book your tickets through Mapping Our World.
I am unable to print my tickets. What do I do?
On arrival at the Library, see the staff at the Mapping Our World desk in the foyer for assistance.
Are pass outs available?
Pass outs will not be issued for the exhibition.
Are there wheelchairs and rest stops in the Gallery?
Gallery stools are available if required – please ask at the Gallery Door.
Wheelchairs are available from the cloakroom on the ground floor. (Wheelchair-accessible toilets are situated on the LG1 to the left of the lifts).
Where can I park?
There are several car parks surrounding the National Library. See the map for details. A large all day car park can be found further along Parkes Place, towards the lake. Three hour limited and disabled parking can be found immediately south of the Library, opposite the Treasury Building. All car parks are regularly patrolled by parking inspectors and visitors are advised to check restrictions before leaving their vehicle.
Please note that parking in the Parliamentary Triangle can be very busy during peak periods. We recommend you come early and allow plenty of time to find a car park before your ticket entry time - or consider taking alternative transport. The Centenary Loop bus provides a free service to some of Canberra's national icons and attractions, including the National Library of Australia. For more information, including schedules, please visit the Action website.
How do I purchase the exhibition catalogue?
The exhibition catalogue is available from the National Library Bookshop, either in person or via the online shop.
How do I become a member of the Friends of the National Library?
You can join the Friends of the National Library to enjoy the wide range of benefits provided by our supporters on our Friends information page.
How can I further support the activities of the National Library of Australia?
Consider donating to the National Library of Australia Fund, which supports development, conservation and digitization of the Library’s collections – your contribution will make a significant difference to the work we do, and we are always very grateful for your support. Visit the National Library of Australia Fund website to donate.