Trove crowdsourcing behaviour

Author: 
Paul Hagon
Publication date: 
Tuesday, 12 February, 2013
Abstract: 

Crowdsourcing, members of the public adding information to records, is being used as a method for Libraries to enhance the details of their collections. The National Library of Australia has been using crowdsourcing to enable text correcting for our digitised newspaper collection. It's easy to report on the overall figures of what has been corrected, but exactly what is the behaviour of our users making these corrections. What can be learnt by analysing their behaviour? How can we use this information to tailor our services and build on the relationship we've developed with these users.

Crowdsourcing, members of the public adding information to records, is being used as a method for Libraries to enhance the details of their collections. The National Library of Australia has been using crowdsourcing to enable text correcting for our digitised newspaper collection. It's easy to report on the overall figures of what has been corrected, but exactly what is the behaviour of our users making these corrections. What can be learnt by analysing their behaviour? How can we use this information to tailor our services and build on the relationship we've developed with these users.

This presentation was given by Paul Hagon, Senior web designer, at Information Online