Ask a librarian
Make a reference enquiry
Enquiries may be sent online or by post. We will make every effort to respond to your question within one week. However, complex enquiries may take longer.
- Make an enquiry - lodge a reference enquiry
- Check on an existing enquiry
- Make a comment or suggestion about this service
Phone us
+61 (02) 6262 1266
Call the National Library reference desk during opening hours.
If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service:
- TTY: 133 677
- Speak and Listen: 1300 555 727
- Internet: http://wwww.iprelay.com.au/call/index.aspx
Once connected to the Service, ask for the number you wish to contact.
Book a Librarian
Request an appointment with a librarian or curator to receive up to an hour of personalised professional guidance about using the Library's collection.
We can ...
- Assist Australians and people from overseas researching Australian subjects
- Respond to enquiries on a broad range of topics.
- Provide specialist advice and information about using the Library's collection.
- Support you in your research efforts and with the use of the Library resources.
- Offer alternative research avenues and sources of information.
We can't ...
- Conduct extensive research for clients, including family history - read our starter's guide to family history research.
- Provide advice on personal, medical, financial or legal matters.
- Provide loans or copies of material which can be requested on interlibrary loan or through the Copies Direct service.
- Accept requests for collection material to be delivered to the reading rooms.
- Respond to 'urgent' requests.
- Research or provide answers to school or university assignments, quizzes or competitions.
