The National Library of Australia adheres to the Interlibrary Resource Sharing (ILRS) code.

Service levels and charges

Charges apply to all requests and are in Australian Dollars.

Service Level

Maximum turnaround time measured from the time of receipt of request to time of despatch

Australia (GST inclusive) Neighbouring Australia (New Zealand and South West Pacific)

International

(Rest of the world)

Core

Material or negative response is sent within 4 working days.

$18.50 per copy
plus delivery charges if applicable.

$28.50 per loan
includes Standard Post charge (up to 3kg)

$16.80 per copy
plus delivery charges if applicable.

$25.90 per loan
includes Standard Post charge (up to 3kg)

$18.00 per copy
 

$103.00 per loan
Includes flat rate international courier charge

Rush

Material or negative response is sent within 24 hours of receiving the request
Not available for collections in off-site storage.

$37.00 per copy
plus delivery charges if applicable.

$52.00 per loan
includes Express Post charge (up to 3kg)

$33.65 per copy
plus delivery charges if applicable.

Rush loans not available
 

Not available

Express

Material or a negative response is sent within 2 hours of receiving the request. (Loans only applicable to ACT libraries)
Not available for collections in off-site storage. Please phone the Library prior to submitting an Express request.

$55.50 per copy
plus delivery charges if applicable.

$70.50 per loan
includes Express Post charge (up to 3kg)

$50.45 per copy
plus delivery charges if applicable.

Express loans not available
 

Not available

What is included in a request?

  • A loan of one monograph title, one microfiche title or up to 10 consecutive reels of a microfilm title per request; or
  • A copy of up to 25 consecutive pages from a publication for Australian and neighbouring Australia libraries. Any additional pages copied – charged at $4.40 per 25 pages or part thereof for Australian libraries and $4.00 for neighbouring Australia libraries. Hard copies in colour attract an additional $2.50 per page for Australian libraries and $2.25 for overseas libraries.
  • A copy of up to 25 consecutive pages from a publication for international libraries. Any additional pages copied - charged at $4.00 per 25 pages or part thereof. 

Payment Methods

The following payment methods are available to registered libraries:

  • Automatic payment for LibrariesAustralia Document Delivery member libraries. LINK
  • Automatic payment for OCLC IFM libraries requesting via OCLC World cat resource sharing LINK
  • Credit card (pre-payment) Credit card details must be supplied with the request. The accepted credit cards include Mastercard, VISA and American Express.

Monthly account (payable by cheque, credit card, or IFLA vouchers) Monthly invoices will be issued for requests supplied to registered libraries. Invoices will be issued monthly, regardless of the level of activity.