Access to our research and information services and the Library building. We also have information about website accessibility.
Please check our COVID-Safe visit information before you visit us at the Library.
You can access the Library foyer, Main Reading Room and exhibition galleries through automatic doors. All other areas on the Ground Floor, including the Bookshop and Bookplate cafe, are accessible through open doorways.
There are 15 stone steps leading to the front entrance. The steps have hand rails that are lit at night. Eight accessible car spaces are available in the carpark off Parkes Place, on the south side of the building. Signage and road markers will show these areas.
You can access the building by ramp on the south side of the building or make arrangements to enter on Lower Ground Floor 2 (LG2) by telephoning security on 02 6262 1376.
Lifts and phones
Our lifts have control panels that are at a convenient height for people using wheelchairs. On the Lower Ground Floor (LG1), opposite the lift lobby, we have a public telephone that accepts coins and phone cards.
Visual and hearing aids
In the Main Reading Room you can use:
- Optelec Clearview C video magnifier for magnifying images onto a computer screen
- JAWS screen-reading software (available on one computer)
- Trackball mouse
- On screen magnification
If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service TTY: 133 677, Speak and Listen: 1300 555 727, or via Internet Relay.
The Theatre on the Lower Ground Floor is fitted with a hearing induction loop for improved sound quality for visitors with hearing aids. Hearing loops are now available in the Conference room and the Ferguson room.
Wheelchairs are available from the Foyer Information Desk on the Ground Floor. All reading rooms have wheelchair accessible desks. There is a wheelchair accessible photocopier in the Main Reading Room.
Wheelchair accessible toilets are on the Ground Floor and Lower Ground Floor.
Assistance for visitors with low vision or blindness
The National Library has launched a new indoor navigation system optimised to assist low vision or blindness visitors with directions to safely and independently navigate to different areas of the building.
BindiMaps is a mobile-phone app that acts as a personal navigation system with an audio guide-track directing users to their indoor destination. 200 Bluetooth beacons have been installed throughout the public areas in the National Library and using the BindiMaps app visitors will be directed to their desired location.
The app uses the clock face orientation, and a handy tip is to calibrate your mobile phone’s compass before arrival.
You can download the BindiMaps here.